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Google Customer Reviews badge characters

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hello,

I have included the GCR badge on my shop. The badge is showing up, but also some strange characters: "​"

 

My German shop software uses iso-8859-1 instead of utf-8, I think that's the problem. But I don't know how to solve it.

 

That's the code I am using:

 
<!-- BEGIN GCR Badge Code -->
    <script src="https://apis.google.com/js/platform.js?onload=renderBadge"
      async defer>
    </script>
    
    <script>
      window.renderBadge = function() {
        var ratingBadgeContainer = document.createElement("div");
          document.body.appendChild(ratingBadgeContainer);
          window.gapi.load(\'ratingbadge\', function() {
            window.gapi.ratingbadge.render(
              ratingBadgeContainer, {
                // REQUIRED
                "merchant_id": 1122334455,
                // OPTIONAL
                "position": "BOTTOM_LEFT"
              });           
         });
      }
    </script>
    <!-- END GCR Badge Code -->
    <!-- BEGIN GCR Language Code -->
    <script>
    window.___gcfg = {
        lang: \'de\'
    };
    </script>
    <!-- END GCR Language Code -->
 

 

The site is https://www.smartlive.at/

 

Somebody have an idea?

 

thanks

Jochen

1 Expert replyverified_user

Google Customer Reviews badge characters

Top Contributor
# 2
Top Contributor

Get in touch with your eCommerce platform support to find out how to change it to UTF-8

 

Hope this helps.

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Re: Google Customer Reviews badge characters

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

I found the special chars:

 

<!-- END GCR Language Code -->â';