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Google Customer Reviews badge characters

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭


I have included the GCR badge on my shop. The badge is showing up, but also some strange characters: "​"


My German shop software uses iso-8859-1 instead of utf-8, I think that's the problem. But I don't know how to solve it.


That's the code I am using:

<!-- BEGIN GCR Badge Code -->
    <script src=""
      async defer>
      window.renderBadge = function() {
        var ratingBadgeContainer = document.createElement("div");
          window.gapi.load(\'ratingbadge\', function() {
              ratingBadgeContainer, {
                // REQUIRED
                "merchant_id": 1122334455,
                // OPTIONAL
                "position": "BOTTOM_LEFT"
    <!-- END GCR Badge Code -->
    <!-- BEGIN GCR Language Code -->
    window.___gcfg = {
        lang: \'de\'
    <!-- END GCR Language Code -->


The site is


Somebody have an idea?




1 Expert replyverified_user

Google Customer Reviews badge characters

Top Contributor
# 2
Top Contributor

Get in touch with your eCommerce platform support to find out how to change it to UTF-8


Hope this helps.

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Re: Google Customer Reviews badge characters

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

I found the special chars:


<!-- END GCR Language Code -->â';