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Gen GST Software Google Merchant Ad Disapproved

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hello Community Member, 

 

Today, my Google shopping ad of my product Gen GST Software has disapproved by Google due to "Product pages cannot be accessed from a mobile device".

 

But when I fetch the URL on mobile then it is running well. What to do now?

 

 

2 Expert replyverified_user
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Marked as Best Answer.
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Accepted by MosheTLV (Top Contributor)
December

Gen GST Software Google Merchant Ad Disapproved

[ Edited ]
Top Contributor
# 2
Top Contributor

the website must be able to respond

properly and fast enough for all google's

crawl requests from all locations.

 

also, google has additional, rather strict,

rules and policies related to all software.

 

such offers are generally not allowed as shopping-ads.

 

shopping-ads are mainly for retail merchants, with

in-stock physical inventory, selling tangible goods.

 

see also

https://developers.google.com/speed/pagespeed/insights/?url=https%3A%2F%2Fsaginfotech.com%2Fgst-soft...

https://support.google.com/merchants/answer/6149970

https://www.google.com/about/unwanted-software-policy.html

View solution in original post

Marked as Best Answer.
Solution
Accepted by MosheTLV (Top Contributor)
December

Gen GST Software Google Merchant Ad Disapproved

[ Edited ]
Top Contributor
# 2
Top Contributor

the website must be able to respond

properly and fast enough for all google's

crawl requests from all locations.

 

also, google has additional, rather strict,

rules and policies related to all software.

 

such offers are generally not allowed as shopping-ads.

 

shopping-ads are mainly for retail merchants, with

in-stock physical inventory, selling tangible goods.

 

see also

https://developers.google.com/speed/pagespeed/insights/?url=https%3A%2F%2Fsaginfotech.com%2Fgst-soft...

https://support.google.com/merchants/answer/6149970

https://www.google.com/about/unwanted-software-policy.html

Gen GST Software Google Merchant Ad Disapproved

Top Contributor
# 3
Top Contributor

From what I understand, your product is not allowed on Google Shopping, not as you have presented the landing page at the moment anyway.

Please read : https://support.google.com/merchants/answer/6150006?hl=en

 

As you are also offering a service on the same page, which is not allowed.

 

There can be multiple violations and not always all are presented.

 

I recommend to look carefully in the diagnostics tab for both account and item warnings, also Contact Google for further assistance.

 

But from my perspective and understanding, I do not think you can sell this on Google Shopping.

 

Hope it helps.

 

 

 

 

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