A website claiming to be UK based is showing in your site. This company http://www.sportsbootsdirect.co.uk/ is NOT UK based. They do not have a way to call them or write. They only have online email and then they are unhelpful and do. It understand ENglish language. They ask you to sell your faulty items rather than return them as they will
juat get lost in post. They won’t give refunds.
and they send items of wrong value after you’ve paid more. Then when emailing they just don’t listen and will not either take the item back ir
refund the item. They will Not even refund the difference between the item that is sent to the item given. In my saw £31 pound they took more to the item they actually sent. So far over 50
days back and forth trying to resolve this with them
now saying sorry but no one here to allow us ti
Need the company reported as fraudulant to stop other people losing well earned money to
these people. Clearly based in China or that region
Apologies for mistakes please change to they do not understand English Language. They then tell you tomjsy resale your
faulty items back Online elsewhere and encourage to also be fraudulent. They won’t take items back or Refund. They send wrong value items and charge you more
Needs shitting down
You can report any Google Shopping policy violations here : https://support.google.com/merchants/contact/policy?hl=en&p=shop
I recommend you also report to your local ombudsman and if you want to take legal action, contact your lawyer.
This is a public forum, which is member to member, community members that reply here are not part of Google and thus can not do anything to help you.
Hope it helps.
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