Feed uploaded successfully, but no products appear
I am using shopify app to link to my google merchant account, while my products have been successfully published on the shopify app I don't see them in the merchant center, do you know why?
Also I can see that my products are set up for country united states when my website is UK , how can I change the product destination in the google merchant center ?
Re: Feed uploaded successfully, but no products appear[ Edited ]
October 2015 - last edited October 2015
the best likely course would be to simply contact
whoever is supporting the specific shopify-app
being used or, shopify-support directly.
generally, only items that meet all google's policies may be
seen within the merchant-center, under the products-tab.
also, be certain the proper target-country is selected, in the
upper-right-hand-corner drop-down menu, when checking
most any information within the merchant-center.
if there might be any misconfiguration, try selecting each country,
to be certain that the data is not being submitted improperly --
for example, first select the u.s. and then select the u.k. for all
pages within the merchant-center.
if the items are seen under the wrong target-country then,
immediately delete all those items, stop any submitted data
from being resubmitted (republished), and contact shopify
support, to help fix the issue -- to help avoid a disapproval
or suspension from the program.
if the shopify-app is using the content-api to submit items
then, the country and currency must be submitted as part
of the raw data -- typically configured within the app itself.
there is no way to select or change the target-country (product destination)
within the merchant-center if the api is being used by any (shopify) app.
also, if the shopify-app is using the (content) api to submit items, be
certain to check the api-diagnostics section in the merchant-center
for any reported issues.
otherwise, whoever is supporting the shoppify-app
would need to indicated exactly what is required
to change the target-country (destination).
as an aside, be certain that when the shopping-campain is being created,
in the linked account, the proper corresponding target-country is selected.