AdWords is now Google Ads. Our new name reflects the full range of advertising options we offer across Search, Display, YouTube, and more. Learn more

Ads
4.2K members online now
4.2K members online now
For questions related to Google Shopping and Merchant Center. Learn to optimize your Shopping ads
Guide Me
star_border
Reply

Feed uploaded successfully, but no products appear

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

hi,

 

I am using shopify app to link to  my google merchant account, while my products have been successfully published on the shopify app I don't see them in the merchant center, do you know why?

Also I can see that my products are set up for country united states when my website is UK , how can I change the product destination in the google merchant center ?

 

thanks

1 Expert replyverified_user

Re: Feed uploaded successfully, but no products appear

[ Edited ]
Top Contributor
# 2
Top Contributor


the best likely course would be to simply contact
whoever is supporting the specific shopify-app
being used or, shopify-support directly.

generally, only items that meet all google's policies may be
seen within the merchant-center, under the products-tab.

also, be certain the proper target-country is selected, in the
upper-right-hand-corner drop-down menu, when checking
most any information within the merchant-center.

if there might be any misconfiguration, try selecting each country,
to be certain that the data is not being submitted improperly --
for example, first select the u.s. and then select the u.k. for all
pages within the merchant-center.

if the items are seen under the wrong target-country then,
immediately delete all those items, stop any submitted data
from being resubmitted (republished), and contact shopify

support, to help fix the issue -- to help avoid a disapproval

or suspension from the program.

if the shopify-app is using the content-api to submit items
then, the country and currency must be submitted as part
of the raw data -- typically configured within the app itself.

there is no way to select or change the target-country (product destination)
within the merchant-center if the api is being used by any (shopify) app.

also, if the shopify-app is using the (content) api to submit items, be
certain to check the api-diagnostics section in the merchant-center
for any reported issues.

otherwise, whoever is supporting the shoppify-app
would need to indicated exactly what is required
to change the target-country (destination).

as an aside, be certain that when the shopping-campain is being created,
in the linked account, the proper corresponding target-country is selected.

see also
https://www.shopify.com/contact
https://docs.shopify.com/support
https://www.shopify.com/online-store/support

https://support.google.com/adwords/answer/8206