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Feed pending since thursday (5th business day)

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hi guys, 

 

How can I know if there is something wrong with my product feed or e-shop? It should be approved/disapproved within 3 business days, but now it's 5th already. Is there a way to contact some kind of merchant center support to get to know what the issue is?

 

I have only submitted 3 products to test the waters in shopping ads and tried to stick to the rules as much as possible when building my feed. After a few unsuccessful submissions I have finally submitted my feed on Thursday without any errors but it's still pending today.

 

The only info I have so far is a notification "Missing microdata for condition", but to my understanding it's not critical.

 

 

1 Expert replyverified_user
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Marked as Best Answer.
Solution
Accepted by MosheTLV (Top Contributor)
1 month ago

Feed pending since thursday (5th business day)

Top Contributor
# 2
Top Contributor

Issues can be found under :

 

GMC > Products > Feeds > click on your feed > processing (here you can see pre processing errors if any)

GMC > Products > Diagnostics > Items and Account issues (here resolve any errors)

 

Missing microdata for condition is only a warning and will not prevent you from getting the products approved.

 

If no issues are found, contact Google here : https://support.google.com/merchants/contactflow

 

Hope this helps.

 

Twitter | Linkedin | Community Profile | Shopping Feed Tips From FeedArmy
Did you find any helpful responses or answers to your query? If yes, please click on ‘Accept As Solution’

View solution in original post

Marked as Best Answer.
Solution
Accepted by MosheTLV (Top Contributor)
1 month ago

Feed pending since thursday (5th business day)

Top Contributor
# 2
Top Contributor

Issues can be found under :

 

GMC > Products > Feeds > click on your feed > processing (here you can see pre processing errors if any)

GMC > Products > Diagnostics > Items and Account issues (here resolve any errors)

 

Missing microdata for condition is only a warning and will not prevent you from getting the products approved.

 

If no issues are found, contact Google here : https://support.google.com/merchants/contactflow

 

Hope this helps.

 

Twitter | Linkedin | Community Profile | Shopping Feed Tips From FeedArmy
Did you find any helpful responses or answers to your query? If yes, please click on ‘Accept As Solution’