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Failed to obtain the file listing in Data Feed

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

My data feeds are showing this warning message

"Failed to obtain the file listing. Please make sure the files exist AND that your feed has permission to access them"

I am puzzled by this because the "Fetch" indicates 106/106 successful items and no processing errors. Therefore the file was accessed successfully from Google docs...so I don't understand why I have received the warning

1 Expert replyverified_user
Marked as Best Answer.
Solution
Accepted by topic author Jason E
November 2015

Re: Failed to obtain the file listing in Data Feed

[ Edited ]
Top Contributor
# 2
Top Contributor

generally, be certain there is only one,
single, feed registered with google.

 

also, be certain the one, single, registered feed

is only ever registered once -- never deleted.

also, try rechecking the file permissions; generally,
the spreadsheet must have (sharing) access set to
anyone with the link -- for a scheduled-fetch to work
with a google-sheet -- as opposed to a direct fetch:
https://support.google.com/drive/answer/2494886

otherwise, forum-members cannot look into any feed or account details;
we would typically need more exact, specific, information -- such as the
exact url being submitted, scheduled-fetch details, screen-captures, etc.,
posted here within the public forum, to offer more specific suggestions.

otherwise, simply contact or re-contact google directly and ask
for a merchant-center, product-listing-ad, support specialist --
https://support.google.com/merchants/contactflow
https://support.google.com/adwords/answer/8206

Re: Failed to obtain the file listing in Data Feed

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭
Thank you for your advice..now I understand