AdWords
6.1K members online now
6.1K members online now
For questions related to Google Shopping and Merchant Center. Learn to optimize your Shopping ads
Guide Me
star_border
Reply

Errors in Shopping Feed - No image where the URL does exist

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

This product is showing that there is no image associated with it. As you can see from the feed specification below, that there is a URL for the image. Ideas? on what I need to do to get these fixed (this is one of many).

 

"PETU222998""Petzl Ergo Ice Tool - Orange""The Petzl Ergo is Petzl's answer to hard, steep mixed terrain. A huge clearance shaft allows for easy hooking on overhanging terrain and the shaft and handle build prevents the Petzl Ergo from skating off tiny holds.   Ergonomic molded handle offers multiple grip options Length of handle may be adjusted to fit hands and gloves Fully modular head that can use head weights or hammer Very curved shaft allows for great clearance when on bulges and overhangs Shaft and handle design minimizes pick shift when matching hands Serrated blade under the Griprest offesr a more secure hold coming out of steep sections Interchangeable Dry pick that can handle the abuse of torques and stein pulls Included Dry pick is tapered at the tip (3 mm) for penetration and strength Length: 50 cm CEN-T certified shaft  Made in France ""Sporting Goods > Outdoor Recreation > Ice Climbing""Climbing>Mountaineering>Ice Tools""http://www.omcgear.com/petzl-ergo-ice-tool.html""http://www.omcgear.com/media/catalog/product/p/e/pe... stock""360.00 USD""287.24 USD""2014-04-18T00:00:00-07:00/2014-04-20T23:59:59-07:00""Petzl""3342540088894""U22 2""""PETU222""Unisex""Adult""Orange""""""""""""10.0000"""""""""""

1 Expert replyverified_user
1 ACCEPTED SOLUTION

Accepted Solutions
Marked as Best Answer.
Solution
Accepted by topic author Justin R
September 2015

Re: Errors in Shopping Feed - No image where the URL does exist

[ Edited ]
Top Contributor
# 2
Top Contributor

almost any image issue may result in that message.

the images are likely too large for the website to
keep pace with all googlebot and googlebot-image
crawl requests.

try reducing the image to around 300x300 pixels or so
for a few items and resubmitting the feed; then, wait
about 72-hours or so for google to re-crawl the website.

 

be certain the (image) site is up-and-running at all times and can

respond properly to all googlebot and googlebot-image requests.

 

also, be certain there is not too much surrounding whitespace --

the image submitted should be be showing mostly the product.

also, be certain the feed (file) is registered and uploaded in a
currently supported data-feed format; e.g. .txt tab-delimited.
https://support.google.com/merchants/answer/160567

also, a direct copy-and-paste cannot be properly inspected in the forums.

 

View solution in original post

Marked as Best Answer.
Solution
Accepted by topic author Justin R
September 2015

Re: Errors in Shopping Feed - No image where the URL does exist

[ Edited ]
Top Contributor
# 2
Top Contributor

almost any image issue may result in that message.

the images are likely too large for the website to
keep pace with all googlebot and googlebot-image
crawl requests.

try reducing the image to around 300x300 pixels or so
for a few items and resubmitting the feed; then, wait
about 72-hours or so for google to re-crawl the website.

 

be certain the (image) site is up-and-running at all times and can

respond properly to all googlebot and googlebot-image requests.

 

also, be certain there is not too much surrounding whitespace --

the image submitted should be be showing mostly the product.

also, be certain the feed (file) is registered and uploaded in a
currently supported data-feed format; e.g. .txt tab-delimited.
https://support.google.com/merchants/answer/160567

also, a direct copy-and-paste cannot be properly inspected in the forums.

 

Re: Errors in Shopping Feed - No image where the URL does exist

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭
It was image size that was the problem. someone uploaded 5,000px square images.

Re: Errors in Shopping Feed - No image where the URL does exist

[ Edited ]
Top Contributor
# 4
Top Contributor

first, that's good news and thank you for the update.

yes, 5,000px square images are likely too big for most servers.