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Error with Google Merchant Products Merging in Google Search Results

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

I'm getting a strange problem.  I just saw one of my products in the Google search results that seems to have combined 2 of my products together.  As you can see in the images attached, my listing in the Merchant centre shows the details for the Reversi Umbrella.  In the Google results however it is showing with the image and description of another one of my products (a Duo Knife Sharpener Offer).  Does anyone know why this is happening?  It looks like a bug in Google's system as both products are listed correctly in the Merchant centre but are merged for some reason in the search results.

 

Kleva Reversi Umbrella - Google Merchant List.PNGKleva Sharp Duo - Google Merchant List.PNGKleva Reversi Umbrella - Google Search Results.png

1 Expert replyverified_user

Error with Google Merchant Products Merging in Google Search Results

[ Edited ]
Top Contributor
# 2
Top Contributor

Make sure you have added product identifiers which are GTIN, Brand and MPN that are accurate. You can find out what these are from the manufacturer.

https://support.google.com/merchants/answer/6324351?hl=en&ref_topic=6324338

https://support.google.com/merchants/answer/6324461?hl=en&ref_topic=6324338

https://support.google.com/merchants/answer/6324482?hl=en&ref_topic=6324338

 

From my analyse, I do not see what you are seeing, so it might be a temp bug. If it persists after you have checked everything, contact Google Adwords directly.

 

Do note you are not aloud to add promotions in the title of the product as this is a violation. Please read the editorial guidelines.

https://support.google.com/merchants/answer/6324415?hl=en&ref_topic=6324338

https://support.google.com/merchants/answer/6150244

 

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