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Error Message: "Internal error. Please try again later."

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hi

 

I've been trying for 4 days to get my product listed in google shopping and I run in to problem after problem. I've done everything I can do and followed every tutorial I can find, only to end up with another problem below:

Line 8 Internal error (14, 77)

Please wait for an hour and resubmit your data feed. If this error persists after resubmission, plea...

 

Here is my xml code:

<?xml version="1.0"?>
<rss version="2.0" 
xmlns:g="http://base.google.com/ns/1.0">
<channel>
<title>Malwarebytes 3 Lifetime</title>
<link>https://www.deucesoftware.com/</link>
<description>Best computer software at unbeatable prices</description>
<item>
  <title>Malwarebytes 3 Lifetime License</title>
  <link>https://www.deucesoftware.com/mbamlifetime</link>
  <description>Malwarebytes 3 Premium Lifetime License. The latest in realtime protection 4 times better 4 times stronger!</description>
  <g:image_link>https://www.deucesoftware.com/image/cache/catalog/demo/product/shopping-500x500.jpg</g:image_link>
  <g:price>17.50 GBP</g:price>
  <g:brand>Malwarebytes<g:brand>
  <g:condition>New</g:condition>
  <g:id>771028237401</g:id>
  <g:google_product_category>5299</g:google_product_category>
  <g:availability>in stock</g:availability>
  <g:gtin>771028237401</g:gtin>
  <g:shipping>
    <g:price>0</g:price>
  </g:shipping>
  <g:adult>no</g:adult>
</item>
</channel>
</rss>
1 Expert replyverified_user

Error Message: &quot;Internal error. Please try again later.&quot;

Visitor ✭ ✭ ✭
# 2
Visitor ✭ ✭ ✭

 I have been getting the same error message. Very frustrating. 

Error Message: &quot;Internal error. Please try again later.&quot;

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

Yup, and no help from anyone. No explanation.. just a very vague message with a "contact us" how exactly is that done lol

Error Message: &quot;Internal error. Please try again later.&quot;

Top Contributor
# 4
Top Contributor

Simply wait till Google resolves the issue, there is currently no work around. Normally when this happens you can try again the next day.

I understand you have had an issue for 3 days, I recommend to send a feedback form in Google Merchant which is located in the top right corner.

 

Hope it helps.

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