E-commerce Platform Imports Issue (Magento)
I have Magento with the Google Shopping extension installed and linked it to my Merchant Center. When I attempt to register a new feed via the "E-commerce platform imports" option, I keep on getting this error "There was an error connecting to your E-commerce platform."
This is what I did:
-From my Magento admin dashboard, I clicked on the 'Google Shopping' link
-Google Merchant Center is opened in a new browser window
-From the Merchant Center dashboard, clicked on the 'Products' link and then 'Feeds' link
-Clicked on the Plus button to start the feed register process
-On the first section of the 'Register a new feed', I put "United States" as the 'Target country' and typed in "Gourmet" as the 'Feed name'
-Clicked on 'Continue' to go to the second part
-I left the 'Recommended method' option checked on, which only shows the 'E-commerce platform imports' option. I did not select any of the 'Alternate methods'
-Clicked on the 'Continue' button to go to the third part
-On the third part, the error showed up in a red popup dialog box and the 'Continue' button is grayed out / disabled
I've searched the forums, but couldn't find any similar inquiries. Not sure if the issue is caused from Magento, however. Any help is appreciated.
E-commerce Platform Imports Issue (Magento)[ Edited ]
November 2016 - last edited November 2016
if magento-connect-manager with the google-shopping-extension
are being used to import inventory-data into the merchant-center
then, there is no feed; no feed should be needed, no feed should
be registered, and no feed-file will be used.
any such new feed that exists under the products-feeds-tab may be deleted.
rather, after account-linking is completed, and the proper credentials
entered, the products will be imported, automatically -- via a magento
app and google's content-api, without any feed-file whatsoever.
however, linking is currently not working for most users.
the e-commerce-platform-imports feature requires proper account-linking.
not linking properly to e-commerce platforms (e.g. magento) for data-import
and integration, is a known-issue -- with no published time frame for a fix.
the best likely course would be to contact magento-support directly --
or whoever is currently supporting the magento version being used --
to ask if they could suggest an alternative method or procedure to
submit inventory product-data to the google-merchant-center; note
that any alternative may, or may not, require a feed-file.
asking in the magento help-forums and
contacting google directly may also help.
as an aside, any alternative may complicate using
e-commerce-platform-imports, when the feature
finally is available -- especially if inventory is very
large or shopping-ads are running at the time.