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Duplicate item error

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hi,

I have 3 successful PLA feeds using a similar approach, but I'm lost on this one.

I'm getting a Duplicate Item error but the exclamation in on an extra blank field. I've double checked my .txt file and ensured there is no extra column, but I'm still getting the error.

 

I've copied and pasted into xls and re output the feed 3 or 4 times, but still the same error - duplicate item listing on a blank field. Any suggestions how to fix this?

 

I'm following the same approach as my other feeds, so it's nothing that new here.

 

Thanks,

Brett

1 Expert replyverified_user

Re: Duplicate item error

[ Edited ]
Top Contributor
# 2
Top Contributor

this typically happens when a description or other attribute-value
has been split across multiple lines -- nearby the flagged item.

check the .txt tab-delimited file within a browser-window
to be certain each item is on one, single, continuous line
without any breaks, special symbols, html, css, line-breaks,
or any other formatting, of any kind.

each item should be submitted as plain (u.s. ascii) text
on one, single, continuous line -- without any breaks.

 

also, be certain to check all the settings for that specific feed;

especially the use-quoted-fields settings against any quotes

within the .txt file -- by default, quotation-marks are not allowed.

also, be certain that the id value for each item
is unique across all feeds and never changes --
a best-practice is to use a combination of both
letters and numbers for id (e.g. abc123us).

generally, only one, single, feed is needed for
all items -- up to about 100,000 items or so.

that said, while these may be related, the duplicate-item error
and the empty-column being flagged are usually two separate
and distinct issues.

otherwise, forum members cannot look into any submitted data or accounts --
we would typically need specific information such as screen-captures of
the exact messages and registered feeds, exact data submitted or a public
link to the data-feed, etc, posted here within the public community-forum
[minus any personal or private information] to help diagnose the issue or
offer more specific suggestions.

otherwise, simply contact or re-contact google directly and ask
for a merchant-center, product-listing-ad, support specialist --
https://support.google.com/merchants/contactflow
https://support.google.com/adwords/answer/8206