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Disapproved items

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Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hi,

 

It has been a long time since I had my products in Google shopping.  I used to have them when you created and uploaded a Froogle file.

I have a new website and am trying to upload them again and have (after a fashion) managed to get the Google spreadsheet working and have just added 4 products to test it but 3 of the 4 were disapproved (1 is still pending).

How can I find the reason?  Is it because I've not paid?

1 Expert replyverified_user

Re: Disapproved items

Top Contributor
# 2
Top Contributor

Hi Tracy,

 

In your Merchant Center Dashboard, you do get the notification of why your items have been disapproved. Did you check that?

 

You can also read this help center document for more insights:- https://support.google.com/merchants/answer/6103800?hl=en

 

Pankaj

Re: Disapproved items

Top Contributor Alumni
# 3
Top Contributor Alumni
Hi Tracy

Are you uploading the spreadsheet as a test feed or a proper feed?

If you upload as a test feed, you will be able to download a report -
https://support.google.com/merchants/answer/1188998?hl=en-GB

This will detail any problems with your feed.

Also, take a look at your feed and match the item type with the
specifications and policy here -
https://support.google.com/merchants/answer/188494?hl=en-GB
- https://support.google.com/merchants/answer/188484?hl=en-GB

A lot has changed since the good old Froogle days, so it may just be
something small that you have missed out.

Once you have your report, you can detail any errors here and we can try to
assist you. Otherwise you could reach out to a Google team member for
assistance

https://support.google.com/merchants/contact/suspended?hl=en-GB&cfnti=lang.idividual_item_disapprove...

Tom