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Disapproved items with correct prices

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hello, 

Our disapproved items increased three times over the last week. Based on the data of current issues, there are over 1000 items are disapproved because of incorrect prices. However, after checking items under this list, we figure out that some of the items have the same value in feed and on website, and we haven't changed their prices recently. Could someone help us with this issues? We want to bring the number of disapproved items down as soon as possible. 

 

Thank you, 

Superbiiz

1 Expert replyverified_user

Re: Disapproved items with correct prices

[ Edited ]
Top Contributor
# 2
Top Contributor

generally, be certain there is only one, single, item with a price
on the link landing-page, that exactly matches the submitted
data, at all times, for all users regardless of physical location --

any other items, other than the submitted item-offer, should

not contain or show a price.


if rich-snippets are being used on the website, be certain that there
are no errors within google's structured-data-testing-tool for any link
landing-pages and that all microdata conforms to all merchant-center
rules and policies related to the automatic-item-updates feature --

irrespective of any google-structured-data-testing-tool results --
otherwise, disable this optional feature within the account and
then resubmit all (feed) data.

 

if variants are being submitted be certain that both the landing-page

and submitted data adhere to all related variant rules and policies --

for example, an identical item_group_id value and at least one unique

variant (attribute) value for all items in the variant-group are required;

price and rich-snippets (if enabled) must conform to all variant policies.


otherwise, forum-members cannot look into accounts or any submitted data --

forum-members can mainly offer suggestions based on the information posted

here in the public forums; the best likely course is to contact a merchant-center

product-listing-ads support-specialist at google directly:
https://support.google.com/merchants/contactflow
https://support.google.com/merchants/answer/4581834

see also
https://developers.google.com/structured-data/testing-tool/
https://support.google.com/merchants#topic=3404779
https://support.google.com/merchants#topic=3404821