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Data feed question

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

It looks like google has blocked my feed. I try to upload a feed it says 35 items were successful but they do not show in the products tab so where are they?


1 Expert replyverified_user

Re: Data feed question

Top Contributor
# 2
Top Contributor
first, check the main dashboard within the
merchant-center for overall account status.

also, check the current-issues section under the diagnostics-tab for
specific account, data-feed, and items (website) issues -- by clicking
on each of the blue-boxed or flagged errors, warnings, or notifications.

also, check the specific feed status by clicking
on the data-feed's name under the feeds-tab.

verify that there is only one, single, (data) feed registered --
and carefully inspect the uploaded data-feed file by hand --
any syntax or related issues can sometimes cause a feed
to process improperly, but without errors; if so, the results
will not show under the products-tab.

the feed-debugger can sometimes help in this regard.

the same registered feed should normally be used for all fixes,
changes, additions, deletions, and re-uploads -- the one, single,
registered feed can handle about 100,000 inventory items.

be certain that id values have not changed for
any submitted item; all items are tracked by id --
a best-practice is to use a mix of letters and numbers for id; e.g.

inventory data must be re-submitted at least monthly --
typically, at least five-days prior to the feed expiration --
or immediately after a change to the website or inventory
availability occurs (otherwise, microdata or the api is required).

also, check the emails listed under the settings-tab --
where google would send an email detailing issues;
be certain google is not blocked via spam or similar
filters and the always-send-results option is selected.

otherwise, items may simply take a few hours
or so before being seen under the products-tab.

otherwise, forum members cannot look into any submitted data or accounts --
we would typically need specific information such as exact status information,
any exact messages, screen-captures, registered url, exact data submitted,
data-feed and account histories, etc, posted here within the public forum
[minus any personal or private information] to help diagnose any potential
issues or offer more specific suggestions.

otherwise, simply contact google directly and ask for a
merchant-center, product-listing-ad, support specialist --

see also

Re: Data feed question

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭
Well we tried several different things the feed still will not load.

Re: Data feed question

Top Contributor
# 4
Top Contributor
the best likely course is to simply contact google directly
and ask for a merchant-center, product-listing-ad, support
specialist so they can look into the account --