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Data feed question

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

 I recently uploaded a product feed, it's only one product, the sheet was downloaded from my Bigcommerce page

and it says it has 9 errors plz i need help troubleshooting these errors..

 

these links show some screen shots of the errors plz need support

http://www.clipular.com/c/5411128478793728.png?k=MZQkhoKQ9Naav6sEJItcxt4kh2w

http://www.clipular.com/c/6188832501268480.png?k=66wpMkcB_uFDr1EwzrfPWeqvTTU

http://www.clipular.com/c/4962195411566592.png?k=beDUXWbYFMO6SMgy4gOlmgWxLh8

1 Expert replyverified_user
1 ACCEPTED SOLUTION

Accepted Solutions
Marked as Best Answer.
Solution
Accepted by topic author Francisco V
September 2015

Re: Data feed question

[ Edited ]
Top Contributor
# 2
Top Contributor


from the errors, that does not
seem to be a valid products-feed.

a valid products-feed should be tab-delimited
and contain (only) the following attributes
(column names) based on the type of item:
https://support.google.com/merchants/answer/1344057

 

for example, the link attribute value must contain a product url

that belongs to (matches) the verified and claimed website url;

for example, there is no such attribute (column) name as sort order;

for example, a unique id attribute value is required for all items, etc.

 

unfortunately, forum members cannot look into feeds
and direct access to the specific e-commerce site and
feed are typically required to offer specific suggestions.

the best likely course would be to contact
the big-commerce support group directly --
in addition, try asking in the big-commerce
community forum.
https://support.bigcommerce.com/

View solution in original post

Marked as Best Answer.
Solution
Accepted by topic author Francisco V
September 2015

Re: Data feed question

[ Edited ]
Top Contributor
# 2
Top Contributor


from the errors, that does not
seem to be a valid products-feed.

a valid products-feed should be tab-delimited
and contain (only) the following attributes
(column names) based on the type of item:
https://support.google.com/merchants/answer/1344057

 

for example, the link attribute value must contain a product url

that belongs to (matches) the verified and claimed website url;

for example, there is no such attribute (column) name as sort order;

for example, a unique id attribute value is required for all items, etc.

 

unfortunately, forum members cannot look into feeds
and direct access to the specific e-commerce site and
feed are typically required to offer specific suggestions.

the best likely course would be to contact
the big-commerce support group directly --
in addition, try asking in the big-commerce
community forum.
https://support.bigcommerce.com/