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Data Feed Products not Showing

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

I created a data feed in Google Merchant, and then uploaded the feed. 

 

This is the status message: Shopping: 139 / 139 successful

 

 

However, under the products tab, nothing shows up...?

 

Any help would be appreciated!

1 Expert replyverified_user
2 ACCEPTED SOLUTIONS

Accepted Solutions
Marked as Best Answer.
Solution
Accepted by topic author Tim G
September 2015

Re: Data Feed Products not Showing

Top Contributor
# 2
Top Contributor

only an active, live, feed with valid items, from a supported
target-country may show items under the products-tab.

first, be certain the feed is not a test-feed.

also, verify that the matching target-country and
all-status are both selected under the products-tab.

importantly, the submitted data, physical items, website, and supply-chain,
must adhere to all rules and policies; these factors can prevent items from
showing even if the feed has processed successfully with no issues.

new items may simply take a few hours before showing.

generally, re-check (a) the data-feed status, by clicking on the feed's name,
status, and download-full-report link, under the feeds-tab; and (b) account
and site status, by clicking on the account, feeds, and items, areas, under
the diagnostics-tab.

otherwise, forum members cannot look into feeds or accounts; we would
usually need a lot more specific information posted here in the public
forums to offer more specific suggestions -- such as exact data-feed
entries, screen-captures, etc.

otherwise, a support specialist may be contacted directly.
https://support.google.com/merchants/contactflow

see also
https://support.google.com/merchants/answer/1188998
https://support.google.com/merchants/#topic=3404778
https://support.google.com/merchants/#topic=3404779
http://celebird.blogspot.com/2011/12/celebird-product-search-disapproval.html#checklist

View solution in original post

Marked as Best Answer.
Solution
Accepted by topic author Tim G
September 2015

Re: Data Feed Products not Showing

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

I've attached a bunch of screenshots of everything that I thought might be relevant. I checked everything that you mentioned, and it all seems correct... 

 

I didn't see any errors in the downloaded report, but I also didn't see them when the test feed was flagged for missing Tax info. When I download the file it just shows all of the product info (like the actual data feed does).

 

 

 

 

Screen Shot 2015-06-09 at 3.42.33 PM.pngScreen Shot 2015-06-09 at 3.42.54 PM.pngScreen Shot 2015-06-09 at 3.43.21 PM.pngScreen Shot 2015-06-09 at 3.43.33 PM.pngScreen Shot 2015-06-09 at 3.43.46 PM.png

View solution in original post

Marked as Best Answer.
Solution
Accepted by topic author Tim G
September 2015

Re: Data Feed Products not Showing

Top Contributor
# 2
Top Contributor

only an active, live, feed with valid items, from a supported
target-country may show items under the products-tab.

first, be certain the feed is not a test-feed.

also, verify that the matching target-country and
all-status are both selected under the products-tab.

importantly, the submitted data, physical items, website, and supply-chain,
must adhere to all rules and policies; these factors can prevent items from
showing even if the feed has processed successfully with no issues.

new items may simply take a few hours before showing.

generally, re-check (a) the data-feed status, by clicking on the feed's name,
status, and download-full-report link, under the feeds-tab; and (b) account
and site status, by clicking on the account, feeds, and items, areas, under
the diagnostics-tab.

otherwise, forum members cannot look into feeds or accounts; we would
usually need a lot more specific information posted here in the public
forums to offer more specific suggestions -- such as exact data-feed
entries, screen-captures, etc.

otherwise, a support specialist may be contacted directly.
https://support.google.com/merchants/contactflow

see also
https://support.google.com/merchants/answer/1188998
https://support.google.com/merchants/#topic=3404778
https://support.google.com/merchants/#topic=3404779
http://celebird.blogspot.com/2011/12/celebird-product-search-disapproval.html#checklist

Marked as Best Answer.
Solution
Accepted by topic author Tim G
September 2015

Re: Data Feed Products not Showing

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

I've attached a bunch of screenshots of everything that I thought might be relevant. I checked everything that you mentioned, and it all seems correct... 

 

I didn't see any errors in the downloaded report, but I also didn't see them when the test feed was flagged for missing Tax info. When I download the file it just shows all of the product info (like the actual data feed does).

 

 

 

 

Screen Shot 2015-06-09 at 3.42.33 PM.pngScreen Shot 2015-06-09 at 3.42.54 PM.pngScreen Shot 2015-06-09 at 3.43.21 PM.pngScreen Shot 2015-06-09 at 3.43.33 PM.pngScreen Shot 2015-06-09 at 3.43.46 PM.png

Re: Data Feed Products not Showing

Visitor ✭ ✭ ✭
# 4
Visitor ✭ ✭ ✭
Alright, I feel like a complete ditz.... Just noticed they're both test feeds!

Thanks though!