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Customer Reviews

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# 1
Visitor ✭ ✭ ✭

Hi,

I want to know the basic requirements for getting existing and new product reviews we have on Trustpilot platform and how to get them coming up (ranking) on a Google search?

For example, do I need products registered as a Google merchant? Do I need to be advertising on Adwords?

 

Thanks

Ankh Rah

1 Expert replyverified_user
1 ACCEPTED SOLUTION

Accepted Solutions
Marked as Best Answer.
Solution
Accepted by MosheTLV (Top Contributor)
October

Customer Reviews

[ Edited ]
Top Contributor
# 2
Top Contributor

product-reviews show purely at google's discrssion.

(a) no; google-merchant-center is not required for product-reviews;
(b) no; advertising with google is not required for product-reviews.

for google organic-search, if product-reviews are not showing,
the best likely course is to contact the reviews-site directly
and post in the webmaster-forums -- in this case, simply

contact trustpilot-support directly.

 

also note that product-reviews are not the

same as seller-reviews of the business.

this forum is only for paid shopping-ads and related product-reviews -- which
are similar to, but not exactly the same as, product-reviews for organic-search.

see also
https://support.trustpilot.com/hc/en-us
https://productforums.google.com/forum/#!forum/webmasters

https://developers.google.com/search/docs/data-types/products

 

View solution in original post

Marked as Best Answer.
Solution
Accepted by MosheTLV (Top Contributor)
October

Customer Reviews

[ Edited ]
Top Contributor
# 2
Top Contributor

product-reviews show purely at google's discrssion.

(a) no; google-merchant-center is not required for product-reviews;
(b) no; advertising with google is not required for product-reviews.

for google organic-search, if product-reviews are not showing,
the best likely course is to contact the reviews-site directly
and post in the webmaster-forums -- in this case, simply

contact trustpilot-support directly.

 

also note that product-reviews are not the

same as seller-reviews of the business.

this forum is only for paid shopping-ads and related product-reviews -- which
are similar to, but not exactly the same as, product-reviews for organic-search.

see also
https://support.trustpilot.com/hc/en-us
https://productforums.google.com/forum/#!forum/webmasters

https://developers.google.com/search/docs/data-types/products