Complicated Shipping - Can I exclude Shipping Attribute?
I have complicated shipping for my products (see http://www.displayme.com.au/view/delivery/17), so I would like to simply exclude the shipping attribute from my listings. I have tried to do this by changing at an account-level but my feed still is asking for the attribute to be in my feed, which i thought was only meant to go in if you wanted to override the account-level settings.
Feeling frustrated. Any suggestions?
Re: Complicated Shipping - Can I exclude Shipping Attribute?[ Edited ]
July 2015 - last edited July 2015
(1) yes, if shipping is properly set within the account then,
shipping may be excluded from the submitted data (feed) --
any submitted shipping is considered a per-item override.
(2) assuming the account-shipping is set correctly, the settings
can sometimes take a few hours or so, before being propagated
through the system and the data (feed) can be re-submitted.
check the feed's last-upload date under the feeds-tab, against
when the account's shipping-method settings were last saved.
(3) if a shared-rate-table is used, be certain that a
corresponding shipping-method-rate-table is also set.
a shared-library entry cannot replace, or be used as, a shipping-method --
the library is simply a reuse repository and a used-in field should (must)
indicate at least one shipping-method;
an active shipping-method must still be specified.
e.g. by selecting: use existing rate-table from shared-library.
(4) be certain that the shipping-method and any shared-library setting are
created within the proper target-country that matches the registered-feed --
the default is sometimes inadvertently set to the united-states.
(5) shipping_weight is required to be submitted if any weight-based table is
active within the account -- shipping_length, shipping_width, shipping_height
are all required for corresponding carrier-calculated rates; but, currently, are
available and used only for a u.s. registered feed.
all the shipping-dimension attribute values should also include a
number, space, and google-supported unit and might be submitted
and processed for possible future use in other target-countries --
but will otherwise be ignored.
currently, account-level carrier-calculated-rates are only
available for a u.s. feed and will otherwise be ignored.
(6) be certain all submitted weights fall within configured ranges.
for example, be certain that the 'all-other' option is checked and all
submitted data contains a proper and accurate shipping_weight value
check the individual item for any (shipping) details --
by clicking on the item's title under the products-tab.
hand-inspect the submitted (feed) data for any missing,
invalid, or out-of-range, shipping_weight values.
(7) a valid shipping_weight includes a number, space, and google-supported unit
(8) importantly, to use a shipping-setting for a specific item, the
submitted shipping attribute value must be blank (entirely empty)
for a tab-delimited .txt feed -- and cannot exist, at all, as a tag
for a google-xml .xml feed, for that specific item.
blank values within an xml feed will generally not be processed properly.
the shipping attribute (column) may be deleted altogether
for a .txt tab-delimited or google-sheet feed if all items will
be using the account-level settings.
(9) shipping may be either exactly correct or an overestimate --
if proper, exact, shipping cannot be set or submitted then, an
overestimate is required (either set in the account or submitted).
otherwise, forum members cannot look into feeds or accounts --
the best likely course would be to contact a support specialist.