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Claiming URL

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# 1
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I am trying to set up a Google shopping feed for my website.  On the home tab in the Merchant Center it says that I need to claim my URL.  When I try to do that it says that someone else has claimed this merchant account at a higher level.  How can I fix this?  Thank you!

 

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Re: Claiming URL

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# 2
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See this help article:

The URL has been claimed at a higher level: If you’re seeing an error that your URL has been claimed at a higher level, another Merchant Center account has a claim that is taking precedence over yours. For example, you will not be able to claim the URL http://www.example.com in your Merchant Center account, if another Merchant Center account has already claimed the domain http://example.com. This claim is at a higher level in the domain path, preventing you from claiming a URL that’s part of the same domain. To resolve this issue, you can enter and verify your website URL at a higher level in the domain path.

In short, you'll need to check the URL you're attempting to verify and then move up the domain path to verify it at a higher level. Note that this will break the verification of any other Merchant Center accounts using the same domain path and prevent them from uploading new product data.

 

- Richard

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Marked as Best Answer.
Solution
Accepted by topic author
May

Re: Claiming URL

Participant ✭ ☆ ☆
# 2
Participant ✭ ☆ ☆

See this help article:

The URL has been claimed at a higher level: If you’re seeing an error that your URL has been claimed at a higher level, another Merchant Center account has a claim that is taking precedence over yours. For example, you will not be able to claim the URL http://www.example.com in your Merchant Center account, if another Merchant Center account has already claimed the domain http://example.com. This claim is at a higher level in the domain path, preventing you from claiming a URL that’s part of the same domain. To resolve this issue, you can enter and verify your website URL at a higher level in the domain path.

In short, you'll need to check the URL you're attempting to verify and then move up the domain path to verify it at a higher level. Note that this will break the verification of any other Merchant Center accounts using the same domain path and prevent them from uploading new product data.

 

- Richard

Claiming URL

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# 3
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Thank you Richard! I was able to change the url by removing the www.  I made that change somewhere in all this Google stuff a million years ago.  I am the only person who should have access to this website currently.  I have no techys working on it at the moment.  Can you explain the warning a little further.  I just want to be sure that I will be able to upload my shopping feed.  Thank you again!

Claiming URL

Participant ✭ ☆ ☆
# 4
Participant ✭ ☆ ☆

You shouldn't have any trouble uploading your feed now that you claimed the URL. Claiming it would break any previous claims made by other Merchant Center accounts, but since it sounds like you're the only one working on your site it should be fine. Just make sure you don't have any previous Merchant Center accounts with active products that would be lost by breaking their claims.

 

- Richard

Claiming URL

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# 5
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Perfect!  You're a rock star!  I really appreciate the help!  Have an amazing day!  Cheers, Ruh