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Changing the Password on FTP on server for Google Shopping

Follower ✭ ✭ ✭
# 1
Follower ✭ ✭ ✭

Hi, 

I thought I changed the password on my feeds FTP account on my server.  

 

Anyway I checked this morning on Google Merchant Centre and in the 'file uploaded' area, here: https://screencast.com/t/hflwQiHJzz - the input method is SFTP

 

Yesterdays date.    But I changed the password on the server on 7th!??!  So in theory the feed shouldn't have connected and uploaded yesterday?

Does this 'file uploaded' mean that the feed was successfully uploaded?

 

If yes then how if the FTP password was changed on the server?

 

 

1 Expert replyverified_user

Changing the Password on FTP on server for Google Shopping

[ Edited ]
Explorer ✭ ✭ ✭
# 2
Explorer ✭ ✭ ✭

Hello

 

As you say you changed the password of your FTP server but for downloading the feed Google's server is used and it has a different password so for that reason the connection works and feed was uploaded successfully. It has nothing to do with your own server FTP password.

 

You can find more information about how it works here: https://support.google.com/merchants/answer/160627?hl=en-GB

 

Best regards,

 

Hana

Changing the Password on FTP on server for Google Shopping

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

 Interesting - I never posted this. 

Changing the Password on FTP on server for Google Shopping

[ Edited ]
Top Contributor
# 4
Top Contributor

as was indicated, ftp and sftp are not the same
and do not use the same password/container.

ftp and sftp are separate accounts and use entirely separate ports --
both in the merchant-center and on their corresponding server/host.

 

Re: Changing the Password on FTP on server for Google Shopping

Top Contributor
# 5
Top Contributor

as to rob w --
there are simply two people with the same name;
https://www.en.advertisercommunity.com/t5/user/viewprofilepage/user-id/397084
https://www.en.advertisercommunity.com/t5/user/viewprofilepage/user-id/38382
the original poster's proper moniker was likely:
@Rob W

Changing the Password on FTP on server for Google Shopping

Visitor ✭ ✭ ✭
# 6
Visitor ✭ ✭ ✭

yeah now I"m just getting alerts for his posts ;(   

Changing the Password on FTP on server for Google Shopping

[ Edited ]
Top Contributor
# 7
Top Contributor

@Hana K

 

please edit any posts with the wrong @ rob-w -- or

simply remove any such @'s from existing replies.

 

Changing the Password on FTP on server for Google Shopping

Explorer ✭ ✭ ✭
# 8
Explorer ✭ ✭ ✭

I am sorry, I just have removed the mention

Changing the Password on FTP on server for Google Shopping

Follower ✭ ✭ ✭
# 9
Follower ✭ ✭ ✭

Wierd as I am getting my notices and not getting yours Smiley Happy 

 

And thanks for the answers I had gathered as much as the Feed is still being uploaded.  I see the sFTP is a Google side control element.