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Change primary domain and have an error updating Merchant Account

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# 1
Visitor ✭ ✭ ✭

I am using Shopify and change my main domain from naturesbliss.mychopify.com (verified and claimed) to www.naturesbliss.com.mx and when I try to update my Merchant Account with this new domain and I have an error with the verification process. 

 

I already uploaded the HTML file and when pressing the link in the verification process a new tab is displayed showwing:

 

google-site-verification: googlebb74525be2ab29a4.html

 

Byt when I click on the Verify and Claim it shows error on the verification process. 

 

Regards

 

2 Expert replyverified_user
1 ACCEPTED SOLUTION

Accepted Solutions
Marked as Best Answer.
Solution
Accepted by topic author Hector J
August 2016

Re: Change primary domain and have an error updating Merchant Account

Top Contributor
# 2
Top Contributor
Try using the meta tag instead. There is already one on your naturesbliss.com.mx home page, so I presume you are able to add it.

View solution in original post

Marked as Best Answer.
Solution
Accepted by topic author Hector J
August 2016

Re: Change primary domain and have an error updating Merchant Account

Top Contributor
# 2
Top Contributor
Try using the meta tag instead. There is already one on your naturesbliss.com.mx home page, so I presume you are able to add it.

Re: Change primary domain and have an error updating Merchant Account

Top Contributor
# 3
Top Contributor
Also check that the if you are using html that you can access it.

For example the following redirects
http://www.naturesbliss.com.mx/googlebb74525be2ab29a4.html
to
https://cdn.shopify.com/s/files/1/1316/7091/files/googlebb74525be2ab29a4.html?665300667664562786

For Shopify users it is best to use Meta Tag option, instead of html as Google does not allow redirects.

hope it helps.
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Re: Change primary domain and have an error updating Merchant Account

Visitor ✭ ✭ ✭
# 4
Visitor ✭ ✭ ✭
Thanks Rob

Now it is working !!!

Re: Change primary domain and have an error updating Merchant Account

Visitor ✭ ✭ ✭
# 5
Visitor ✭ ✭ ✭
Thanks Emmanuel