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Can't find the "up load now" button, after completing spreadsheet

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

I have completed a data feed spreadsheet in accordance with Google instructions and am at the point I would like to upload the data feed. But, I can't find the upload now button.

1 Expert replyverified_user
1 ACCEPTED SOLUTION

Accepted Solutions
Marked as Best Answer.
Solution
Accepted by topic author William W
September 2015

Re: Can't find the "up load now" button, after completing sp

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭
Thank you. I believe I have fixed my problem. At least the feed back from the feed says so. But when I click products I don't see the products that I "successfully" uploaded via the fetch button. Instead I see two apparel products that were shown on the template. I over wrote them and deleted them to no avail. Is this just 7/4 holiday problem?

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Re: Can't find the "up load now" button, after completing sp

[ Edited ]
Top Contributor
# 2
Top Contributor


to manually re-submit the feed data there is
either a fetch-now or a manual-upload button,
depending on the file-format that was registered --
.txt tab-delimited (spreadsheet) or google-sheet.

both the fetch-now and manual-upload buttons
can be seen just below the data-feed's name --
after clicking on the data-feed's name link
(feeds.detail), under the feeds-tab.

there is no upload-now button except as
a convenience during initial registration --
the data-feed, used for all re-uploads,
should (must) be registered only once.

 

Marked as Best Answer.
Solution
Accepted by topic author William W
September 2015

Re: Can't find the "up load now" button, after completing sp

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭
Thank you. I believe I have fixed my problem. At least the feed back from the feed says so. But when I click products I don't see the products that I "successfully" uploaded via the fetch button. Instead I see two apparel products that were shown on the template. I over wrote them and deleted them to no avail. Is this just 7/4 holiday problem?

Re: Can't find the "up load now" button, after completing sp

[ Edited ]
Top Contributor
# 4
Top Contributor

 

first, you're welcome.


that does not sound right at all and highly unlikely to

have anything whatever to do with the 7/4 holiday --

although, re-uploads and processing may sometimes

take 24-72 hours or so to fully complete.

be certain that all sample information (rows) have been deleted from
the spreadsheet -- except the first-line header row (id, title, etc.) --
then, add the physical inventory details per google's specifications
and select fetch-now.

also, be certain that a test-feed is not being used --
items are only seen when a live products-feed is used.

normally, the (fetch-now) results should be seen under the products-tab.

also, be certain only one single live feed has been registered --
normally, only one live feed should ever be registered, only once.

 

otherwise, we would likely need a lot more details posted

here in the public forum to offer more detailed suggestions.

otherwise, unfortunately, forum-members cannot look into the feed
or account -- however, a support specialist may be contacted directly.

Re: Can't find the "up load now" button, after completing sp

Visitor ✭ ✭ ✭
# 5
Visitor ✭ ✭ ✭
Thank you. To the best of my knowledge, the template text in rows 1 & 2
have been over written by new text of my feed. The feed back from the data
fetch reports the quantity of items as successfully upload correctly . But
when I click on products, it shows the original template entries, not the 9
that have acknowledged. Puzzling.

--
Aboriginals: Art of the First Person
Fine Tribal Art from Africa, Australia,
Native America and the Arctic

Re: Can't find the "up load now" button, after completing sp

Visitor ✭ ✭ ✭
# 6
Visitor ✭ ✭ ✭
And when I access feed and click to edit, the correct feed info shows so I
can add new rows

--
Aboriginals: Art of the First Person
Fine Tribal Art from Africa, Australia,
Native America and the Arctic

Re: Can't find the "up load now" button, after completing sp

Visitor ✭ ✭ ✭
# 7
Visitor ✭ ✭ ✭
Not yet. I'll try that .

How would I contact a support specialist?

Re: Can't find the "up load now" button, after completing sp

Visitor ✭ ✭ ✭
# 8
Visitor ✭ ✭ ✭
Thanks to you and all. For some magical reason, the feed has been accept and shows the correct products. I don't know why. But I'll take it. OoooRah!

Re: Can't find the "up load now" button, after completing sp

Top Contributor
# 9
Top Contributor

a support specialist may be contacted here --
https://support.google.com/merchants/contactflow

Re: Can't find the "up load now" button, after completing sp

Top Contributor
# 10
Top Contributor

that sounds like good news and thank you for the update.