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Can't choose shipping options?

[ Edited ]
Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

http://sendvid.com/xuy7y094

This happens on all browsers I've tried. UK here, so not sure if there's something I'm missing.

1 Expert replyverified_user
1 ACCEPTED SOLUTION

Accepted Solutions
Marked as Best Answer.
Solution
Accepted by topic author David Y
January 2017

Can't choose shipping options?

[ Edited ]
Top Contributor
# 4
Top Contributor

try setting the zoom-level on the browser to 100%
and selecting maximize for the browser's window --
when fixed-rate is clicked, the selection-menu may
then be near the center or near the top of the page.

for certain browsers and certain window sizes, when a (fixed-rate or similar)
drop-down menu is clicked, the entire selection-menu will suddenly jump to

the page's center or near the page-top.

or, google may be contacted directly --
https://support.google.com/merchants/contactflow

 

there is also a send-feedback link within the

merchant-center to send feedback to google.

 

View solution in original post

Can't choose shipping options?

Follower ✭ ✭ ✭
# 2
Follower ✭ ✭ ✭

Try anonymouse window. Not sure if it helps. I see it for first time.

Can't choose shipping options?

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

Hi Tomas, thanks for the reply but unfortunately incognito/private mode on both IE and Chrome are doing the same thing.

Marked as Best Answer.
Solution
Accepted by topic author David Y
January 2017

Can't choose shipping options?

[ Edited ]
Top Contributor
# 4
Top Contributor

try setting the zoom-level on the browser to 100%
and selecting maximize for the browser's window --
when fixed-rate is clicked, the selection-menu may
then be near the center or near the top of the page.

for certain browsers and certain window sizes, when a (fixed-rate or similar)
drop-down menu is clicked, the entire selection-menu will suddenly jump to

the page's center or near the page-top.

or, google may be contacted directly --
https://support.google.com/merchants/contactflow

 

there is also a send-feedback link within the

merchant-center to send feedback to google.

 

Can't choose shipping options?

Visitor ✭ ✭ ✭
# 5
Visitor ✭ ✭ ✭

Thank you so much! Just had to scroll up to see the options.