AdWords is now Google Ads. Our new name reflects the full range of advertising options we offer across Search, Display, YouTube, and more. Learn more

2.8K members online now
2.8K members online now
For questions related to Google Shopping and Merchant Center. Learn to optimize your Shopping ads
Guide Me

Can not see any product in merchant center

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

I have a feed created from Google spreadsheets. Everything was fine about a week ago (last time i checked)


Now when I select "Data Feeds -> Feed Name -> Fetch Now" it says "No items processed.". But an email from merchant center says "10 of 10 items inserted".


I don't see any product under "Products" . But there are 5 "awaiting review" products in dashboard chart. Although I have 15 products in total.


If I create an error on purpose in spreadsheet, there is a "Show Errors" link next to feed name in dashboard, but when i click it, it only goes to feed setting page and shows nothing else.


Also I can not fetch products from Shopping API too. With a call which was working before.


Response: {"kind": "content#productsListResponse"}


Account ID: 100919399



1 Expert replyverified_user

Re: Can not see any product in merchant center

[ Edited ]
Top Contributor
# 2
Top Contributor

first, try clearing the browser's cache and cookies and then
trying a different browser -- specifically, the latest chrome.

then, re-click fetch-now.

then, navigate to the data-feeds page, refresh the page,
and click on the registered data-feed's status page; scroll
to the end of the page to check for any updated messages --
especially for any errors that would prevent processing on
the feed-status detail's page.

also, be certain only one feed is registered
and no id value, for any item, has changed.

generally, inserted is simply a basic count
and does not indicate any specific feed or
item or website related status.


also, on the products-page be certain the proper target-country is selected.


reviews can take 72-hours or so and

any change to a feed or website can

trigger a re-review.

otherwise, the best likely course would be to contact google directly --
forum members cannot look into any account or feed details.

see also

Re: Can not see any product in merchant center

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭
Are these rules are same for test feeds? I tried to add a test feed from completely new account with clean cache, no cookies and latest chrome, results are same. Isn't test feed supposed to be not reviewed and only visible to me? I am just trying to build something on Google Shopping API, but I didn't able to add any product.

Re: Can not see any product in merchant center

Top Contributor
# 4
Top Contributor

(a) test-feed data cannot be seen by the content-api;
(b) test-feed data cannot be seen by the products-tab;
(c) test-feed data has the same rules but critical issues
cannot result in a disapproval or suspension and the
results cannot trigger a (quality) crawl of the website.

test-feeds are mainly to help understand the merchant-center
and feed details or to resolve any reported (data-feed) issues
but avoid any disapproval or suspensions -- however, currently,
the google-content-api-for-shopping has no such feature.