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Can i automatically receive an alert when items in the feed are disapproved?

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# 1
Follower ✭ ☆ ☆

Issue:
I do not receive emails/alerts in case of "Temporary item disapprovals due to incorrect prices"

 

Settings in my Merchant account:

Business Information - Technical contact: set to my email adress
Send updates following data feed processing: set to 'Only if there is an error'

 

However i don't receive any emails.

 

Any thoughts on how to fix/activate alternative alerting system?

 

thanks

2 Expert replyverified_user

Can i automatically receive an alert when items in the feed are disapproved?

Rising Star
# 2
Rising Star

You don't get emails when that happens.

 

You should only get data feed error notifications and serious account issues, but not warnings.

 

I do not know any other solution other than checking in once and a while.

 

hope it helps

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Can i automatically receive an alert when items in the feed are disapproved?

Top Contributor
# 3
Top Contributor

a best-practice is to inspect the merchant-center each time data is resubmitted;

as was indicated, there are currently no alternative notification methods for all

such issues that may exist within the merchant-center-account.

also, too frequent or too many such issues can trigger a disapproval or a
suspension at any time -- generally, google wants a long-term fix for such
issues so the issue is prevented from ever reoccurring -- or such items to
be removed as shopping-ads and alternative campaign-types/ad-formats

used to advertise such items.

a typical fix for the issue is to be certain that there is only one, single,
price seen on the landing-page and the landing-page price, submitted price,
default add-to-cart price, and any rich-snippet price on the landing-page,
all match exactly at all times and all include vat if applicable.