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Brand attribute causes disapproval of products

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

I've started adding the 'brand' attribute to my product feed but it causes item disapproval.  Not sure what I'm doing wrong here.  Any ideas?

1 Expert replyverified_user
1 ACCEPTED SOLUTION

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Marked as Best Answer.
Solution
Accepted by topic author Lightbulbs A
June 2016

Re: Brand attribute causes disapproval of products

[ Edited ]
Top Contributor
# 2
Top Contributor

this typically happens if identifier_exists is set FALSE --
if identifier_exists is set FALSE then, that is a notification
to google that proper global-trade-data does not exist, at all,
and has not been assigned by a manufacturer; so, no brand,
no mpn, and no gtin, may be submitted, at all, for that item.

if proper global-trade-data exists (mpn or gtin) then
identifier_exists must be set TRUE (or not submitted)
and a proper brand, as assigned by the manufacturer,
must (also) be submitted.

store-name or other self-assigned brand data are
also not allowed within a brand attribute value.

 

also, a brand cannot have any symbols, promotional-text, or
placeholder values -- the value must be either correct or left
entirely empty (or no tag submitted in the case of xml data);
typical, example, valid, brand values are currently here:
https://support.google.com/merchants/answer/6239390

 

all merchants selling the same product

must submit identical global-trade-data.

 

only in stock physical inventory items may be submitted --

especially with respect to any product variants and the

item_group_id attribute.

 

submitting any improper global-trade-data, as assigned by

a manufacturer, or submitting identifier_exists FALSE with

global-trade-data (or if global-trade-data actually exists) are

policy violations and grounds for disapproval or suspension

from the program, at any time.

indirect issues with submitted data can also cause such disapprovals;
importantly perhaps, a single disapproval can be for multiple issues.

of course, forum-members cannot look into any submitted data
and can only offer feedback based on the details posted here
within the public forums -- however, google may be contacted
directly to look into all submitted data, the registered website,
and other details within the account.

View solution in original post

Marked as Best Answer.
Solution
Accepted by topic author Lightbulbs A
June 2016

Re: Brand attribute causes disapproval of products

[ Edited ]
Top Contributor
# 2
Top Contributor

this typically happens if identifier_exists is set FALSE --
if identifier_exists is set FALSE then, that is a notification
to google that proper global-trade-data does not exist, at all,
and has not been assigned by a manufacturer; so, no brand,
no mpn, and no gtin, may be submitted, at all, for that item.

if proper global-trade-data exists (mpn or gtin) then
identifier_exists must be set TRUE (or not submitted)
and a proper brand, as assigned by the manufacturer,
must (also) be submitted.

store-name or other self-assigned brand data are
also not allowed within a brand attribute value.

 

also, a brand cannot have any symbols, promotional-text, or
placeholder values -- the value must be either correct or left
entirely empty (or no tag submitted in the case of xml data);
typical, example, valid, brand values are currently here:
https://support.google.com/merchants/answer/6239390

 

all merchants selling the same product

must submit identical global-trade-data.

 

only in stock physical inventory items may be submitted --

especially with respect to any product variants and the

item_group_id attribute.

 

submitting any improper global-trade-data, as assigned by

a manufacturer, or submitting identifier_exists FALSE with

global-trade-data (or if global-trade-data actually exists) are

policy violations and grounds for disapproval or suspension

from the program, at any time.

indirect issues with submitted data can also cause such disapprovals;
importantly perhaps, a single disapproval can be for multiple issues.

of course, forum-members cannot look into any submitted data
and can only offer feedback based on the details posted here
within the public forums -- however, google may be contacted
directly to look into all submitted data, the registered website,
and other details within the account.

Re: Brand attribute causes disapproval of products

Explorer ✭ ✭ ☆
# 3
Explorer ✭ ✭ ☆

@Lightbulbs A What are you putting in the brand column, your business or the brands of the products themselves? Have you used the "identifier_exists" column as @Celebird was alluding to? When you go into the individual products that are disapproved and click on the "Why was this disapproved" link, what explanation pops up?