AdWords is now Google Ads. Our new name reflects the full range of advertising options we offer across Search, Display, YouTube, and more. Learn more

2.7K members online now
2.7K members online now
For questions related to Google Shopping and Merchant Center. Learn to optimize your Shopping ads
Guide Me

Being flagged on several products as generic images

[ Edited ]
Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

We have certain products we sell that are square and solid color. That's it, no design whatsoever just square solid colors. Those items are being flagged as generic. We tried to add a shadow but that didn't do it. Is there any way to get that to Google so they understand the product and re-approve it? There is literally no way to make the image look any different. 

1 Expert replyverified_user

Re: Being flagged on several products as generic images

[ Edited ]
Top Contributor
# 2
Top Contributor

generally, image_link and any additional_image_link

images must depict the exact product being sold.

for example, if the product is a square and solid color
of a wall mural then, the product image must depict
the wall mural.

an image of a square, solid, color would typically not be allowed.

otherwise, forum members cannot look into data-feeds or accounts --
we would usually need more information such as the exact image_link

and any additional_image_link url's, to offer more exact suggestions.

otherwise, simply contact google directly and ask for a
merchant-center, product-listing-ad, support specialist.

otherwise, there are other campaign-types and ad-formats that
are available and might be a better fit for advertising such items.