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Automatic item updates due to incorrect prices. _Error for Sales Prices

[ Edited ]
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# 1
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Almost all my products are on sale and I don't have an end date for that offer. 

 

 

I am getting this error though

Automatic item updates due to incorrect prices.

 

I had issues with item condition then I found some useful tutorials on line and applied it to make sure that Google can read my feed well but now I am getting this error about sales price. Any idea how i can fix it?

 

1 Expert replyverified_user
1 ACCEPTED SOLUTION

Accepted Solutions
Marked as Best Answer.
Solution
Accepted by MosheTLV (Top Contributor)
November

Automatic item updates due to incorrect prices. _Error for Sales Prices

[ Edited ]
Top Contributor
# 2
Top Contributor

the best likely course would be to contact google directly.

forum-members cannot look into any accounts or any submitted data --
forum-members can mainly offer suggestions based on the details that
are posted here in the public forum.

generally, for automatic item updates due
to incorrect prices, check the following:

- be certain that there are no pop-ups

or similar overlays on the landing-page.

- the website responds properly and fast enough,
to all google's crawl requests, at all times;

- if sale_price is submitted, then sale_price overrides price --
be certain sale_price matches the landing-page displayed price,

and is the same for all users, regardless of the user's location.

 

- if sale_price is submitted, be certain that the submitted-data,

the landing-page displayed information, and any landing-page

structured-data, all adhere to all shopping-ad policies related

to a sale and sale_price.

- if there is any structured-data on the landing-page, be certain that the
structured-data price matches the submitted sale_price, at all times --
if sale_price is not submitted, structured-data must match the price,

and be the same price for all users, regardless of a user's location.

- if the optional automatic-items-update feature is enabled, then
be certain structured-data adheres to all google-shopping policies --
otherwise, be certain to disable the optional automatic-items-update
feature within the merchant-center-account.

- if any variants are submitted, be certain all submitted data
and the landing-page adhere to all google-shopping policies
related to variants -- especially for any color or size variants,
with respect to any jewelery related items.

 

View solution in original post

Marked as Best Answer.
Solution
Accepted by MosheTLV (Top Contributor)
November

Automatic item updates due to incorrect prices. _Error for Sales Prices

[ Edited ]
Top Contributor
# 2
Top Contributor

the best likely course would be to contact google directly.

forum-members cannot look into any accounts or any submitted data --
forum-members can mainly offer suggestions based on the details that
are posted here in the public forum.

generally, for automatic item updates due
to incorrect prices, check the following:

- be certain that there are no pop-ups

or similar overlays on the landing-page.

- the website responds properly and fast enough,
to all google's crawl requests, at all times;

- if sale_price is submitted, then sale_price overrides price --
be certain sale_price matches the landing-page displayed price,

and is the same for all users, regardless of the user's location.

 

- if sale_price is submitted, be certain that the submitted-data,

the landing-page displayed information, and any landing-page

structured-data, all adhere to all shopping-ad policies related

to a sale and sale_price.

- if there is any structured-data on the landing-page, be certain that the
structured-data price matches the submitted sale_price, at all times --
if sale_price is not submitted, structured-data must match the price,

and be the same price for all users, regardless of a user's location.

- if the optional automatic-items-update feature is enabled, then
be certain structured-data adheres to all google-shopping policies --
otherwise, be certain to disable the optional automatic-items-update
feature within the merchant-center-account.

- if any variants are submitted, be certain all submitted data
and the landing-page adhere to all google-shopping policies
related to variants -- especially for any color or size variants,
with respect to any jewelery related items.