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Automatic item updates cacelled, still showing in dashboard

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hi,

 

I recently activated Automatic Items Update, it was not working for my site on price, it say disapproved in dashboard. Then I cancelled Automatic items update, but it is still showing in dashboard as disapproved. And Product tabs show Awaiting review in Display column.

 

Seems it is causing our sales down ....how to remove this automatic items update disapproved status from merchant account?

 

Thank you,

 

 

1 Expert replyverified_user
1 ACCEPTED SOLUTION

Accepted Solutions
Marked as Best Answer.
Solution
Accepted by topic author Ilya B
February 2016

Re: Automatic item updates cacelled, still showing in dashboard

[ Edited ]
Top Contributor
# 2
Top Contributor

a single disapproval or review can be triggered by multiple issues.

if automatic-item-updates was disabled then, simply resubmit all
the feed data associated with the microdata and wait 72-hours
or so, for the website to be re-crawled.

however, the diagnostics-tab is also a historical-log and the messages
may remain despite the issues being fixed; if the issues were fixed then,
the messages may otherwise be ignored.

as to an item review or disapproval -- the best likely course
would be to wait 72-hours after the automatic-item-updates
feature has been disabled and the data (feed) resubmitted;
then, simply contact google directly for guidance.

View solution in original post

Marked as Best Answer.
Solution
Accepted by topic author Ilya B
February 2016

Re: Automatic item updates cacelled, still showing in dashboard

[ Edited ]
Top Contributor
# 2
Top Contributor

a single disapproval or review can be triggered by multiple issues.

if automatic-item-updates was disabled then, simply resubmit all
the feed data associated with the microdata and wait 72-hours
or so, for the website to be re-crawled.

however, the diagnostics-tab is also a historical-log and the messages
may remain despite the issues being fixed; if the issues were fixed then,
the messages may otherwise be ignored.

as to an item review or disapproval -- the best likely course
would be to wait 72-hours after the automatic-item-updates
feature has been disabled and the data (feed) resubmitted;
then, simply contact google directly for guidance.