AdWords is now Google Ads. Our new name reflects the full range of advertising options we offer across Search, Display, YouTube, and more. Learn more

Ads
5K members online now
5K members online now
For questions related to Google Shopping and Merchant Center. Learn to optimize your Shopping ads
Guide Me
star_border
Reply

Am I in the right place to discuss Merchant Center MCC accounts?

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

I manage a lot of feed data and would like them in one MCC, similar to search. I have been granted MCC access by Google. When I log into the feeds I manage, click on users and add myself as a user so the feed info will show up in my MCC account, I get the...

 

We were unable to add this email address because it is already associated with a different Merchant Center account.

 

..error message. Can anyone help? Obviously my email address is associated with another merchant center account. It is associated with the MCC???

1 Expert replyverified_user

Re: Am I in the right place to discuss Merchant Center MCC accounts?

[ Edited ]
Top Contributor
# 2
Top Contributor


there is a my-client-center-account for manging ads and there
is a merchant-center multi-client-account for managing feeds.

if the regular, original, merchant-center-account was
converted to a multi-client-account then, normally,
there should be no reason to, and no way to, add

yourself as a user; you are the main account user --
that is, the original merchant-center-account details
should have been moved to a sub-account beneath
the main, parent, multi-client-account (automatically).

 

as an aside, there should be no need for a multi-client-account simply
to manage a lot of feed data; the default merchant-center can handle

hundreds-of-thousands of items across different target-countries and
many multiple feeds -- a multi-client-account is mainly for (a) managing
multiple clients' feeds; (b) managing multiple client-feeds under one
marketplace-site; or (c) managing a set of top-level country domains;
although, this can most often be handled under the same site domain,
using one default account; e.g.
http://www.example.com/fr/products
http://www.example.com/us/products

 

see also

https://support.google.com/merchants/answer/188487