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All Listings Suspended

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭
All your items have been suspended from the destinations and countries listed below.
Suspended from Country Reason
ShoppingAustraliaAccount suspended due to policy violation: Google Shopping policies

 

WHY AM I GETTING THIS. THIS HAS NOW HAPPENED TO TWO OF MY ACCOUNTS. NO REASONS FOR THIS AT ALL LISTED IN MERCHANT CENTRE. PLEASE HELP

1 Expert replyverified_user

Re: All Listings Suspended

[ Edited ]
Top Contributor
# 2
Top Contributor

the best likely course would be to contact google --
https://support.google.com/merchants/contact/suspended
https://support.google.com/merchants/contactflow

this is mainly a peer-to-peer forum --
forum-members cannot look into any
accounts or submitted data.

generally, any one severe violation, continued violations, violations that
were not fixed in a timely manner, or any fix that was not implemented as
a long-term, all-encompassing, solution, may result in a more permanent
policy-flag issued against all target-countries and all related accounts.

for shopping-ads, a policy flag may be triggered by a rule or policy
issue related to the merchant-center-account, ad-account, business,
business-model, business-practice, supply-chain, physical inventory,
shipping or delivery details, website, e-commerce, submitted-data, etc.

also, only one, single, merchant-center-account,
one, single, claimed website domain, and one,

single, ad-account account, is typically allowed,
per merchant/advertiser.

posting more specific information, here within the public forum,
such as specific website url's involved, samples of the exact
data being submitted, etc., may allow other forum-members

to offer more specific suggestions.

see also
https://support.google.com/merchants/answer/6149970
https://support.google.com/merchants/answer/6363310