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Adwords charged me for 1$ when I tried to register for try Cloud Platform for free

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# 1
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I tried to register for try Cloud Platform for free and I entered my credit card. After that I see error message "prepaid cards cannot be used" and my credit card was charged with 1$. But I still cannot use Cloud Platform for free. Why? On my bank account history I saw that GOOGLE *LTD ADWORDS charged my credit card with 1$.

2 Expert replyverified_user

Adwords charged me for 1$ when I tried to register for try Cloud Platform for free

Top Contributor
# 2
Top Contributor

Hi Kristina,

 

This is Advertiser Community. Can you clarify if you are talking about deduction related to AdWords account or Cloud platform account?

 

Pankaj

 

Adwords charged me for 1$ when I tried to register for try Cloud Platform for free

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# 3
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I am talking about Cloud platform account. 

Adwords charged me for 1$ when I tried to register for try Cloud Platform for free

Top Contributor
# 4
Top Contributor

Please contact Google directly in the link below, as this is a community, community members can not access your account.

https://support.google.com/cloud/contact/cloud_platform_billing

 

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