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Adwords Product Group - excluded

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hi - I accidentally "excluded" some product groups from a shopping campaign (max CPC).  I can't reinstate them.  Can anyone explain what I need to do?  I tried selecting them all and by pressing Edit on the top, I typed in a bid.  But it said that no changes had been made.  The bids may still be current but I can't see what else I can do.

1 Expert replyverified_user

Adwords Product Group - excluded

Top Contributor
# 2
Top Contributor

I had the same issue in the new UI, simply click on the max cpc field, than check the radio button next to the max cpc value you add.

 

As I find this myself a bit of an extra step, I recommend to submit feedback to Google that this is confusing, I have done this too. They should soon improve this feature.

 

The logic behind this is that when you add a value, the radio button should be pre selected, this is not the case, it is still selected on the exclude option.

 

Aside, I recommend reporting any bugs and issues you have using the feedback form, this helps Google improve Adwords! Smiley Happy

 

Hope it helps.

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Adwords Product Group - excluded

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

Yes thanks that sorted it.  Such a simple solution.  It wasn't clear as I classed this as a non-excluded product.  I agree Google should change or fix this.  As a beginner, I was totally lost!