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Adding targeted countries to existing feed - issues

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hi All,

 

I thought I'd ask here, since I don't seem to be getting anywhere with the online chat support via adwords. I get told a different thing every time I start a chat.

 

Background:

 

I have ONE data feed within my merchant center.


It is/was purely for targeting the United Kingdom.

 

I wanted to target other countries in addition to the UK, so I've added 6 countries via settings on my feed, and selected "English" as the language for each of those. This was suggested by adwords online support.

 

3 out of the 6 countries have taken and approved the products from the feed.

 

The other 3 countries are producing errors for every product in the feed.

 

ERROR: 

 

Missing shipping information
Australia
100%
Missing shipping information
Netherlands
100%

 

In the shipping field on the feed I have: UK:Smiley Frustratedtandard:0.00 GBP

 

Contrary to what adwords online support state, do I need to create a new feed for each country, simply changing the country code and currency under the shipping column?

 

Any help would be appreciated!

1 Expert replyverified_user
1 ACCEPTED SOLUTION

Accepted Solutions
Marked as Best Answer.
Solution
Accepted by topic author Neal G
February

Adding targeted countries to existing feed - issues

Top Contributor
# 2
Top Contributor

You need to create the shipping settings in Google Merchant, not the feed. Login to Merchant Center and go to Shipping than create a shipping setting for each country including UK.

Make sure to use the GBP as currency when setting it up.

 

Hope it helps.

Twitter | Linkedin | Community Profile | Shopping Feed Tips From FeedArmy
Did you find any helpful responses or answers to your query? If yes, please click on ‘Accept As Solution’

View solution in original post

Marked as Best Answer.
Solution
Accepted by topic author Neal G
February

Adding targeted countries to existing feed - issues

Top Contributor
# 2
Top Contributor

You need to create the shipping settings in Google Merchant, not the feed. Login to Merchant Center and go to Shipping than create a shipping setting for each country including UK.

Make sure to use the GBP as currency when setting it up.

 

Hope it helps.

Twitter | Linkedin | Community Profile | Shopping Feed Tips From FeedArmy
Did you find any helpful responses or answers to your query? If yes, please click on ‘Accept As Solution’

Adding targeted countries to existing feed - issues

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

Thanks Emmanuel.

 

Done that and all seem to be valid now.

 

It's a shame that the numerous online chat adwords "specialists" couldn't help with something so simple - you're lucky if you get connected to one that can string a sentence of English together!

 

Thanks again. Smiley Happy