AdWords
1.8K members online now
1.8K members online now
For questions related to Google Shopping and Merchant Center. Learn to optimize your Shopping ads
Guide Me
star_border
Reply

Add Product Back After Removed From Account

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

We removed a product within Google Merchant, but it was a mistake  and we want to add the product back in.  We added it to the feed and uploaded, but the product never came back (we are using the same product id)

 

Thanks in advance for your help.

1 Expert replyverified_user
1 ACCEPTED SOLUTION

Accepted Solutions
Marked as Best Answer.
Solution
Accepted by MosheTLV (Top Contributor)
April 2016

Re: Add Product Back After Removed From Account

[ Edited ]
Top Contributor
# 3
Top Contributor

be certain the id value has never been reused
for any other inventory item -- the id value
must be unique per physical inventory item,
per target-country, and never change.

a best-practice is to use a mix of
both letters and numbers for id; e.g.
abc123us

especially if a spreadsheet is being used.

also, check the feed status report for any potential issues.

also, be certain that only one feed is registered per target-country.

normally, an added item should be seen within the products-tab
of the merchant-center account, a few hours or so after all the
data has been fully processed -- depending on inventory size;

note that test-feed items are never seen under the products-tab.

 

then, the website, images, and item must be crawled and
the item assigned a searchable status and exactly match
a product-group to be seen within the shopping-campaign --
which can sometimes take 24-72 hours for added items.

otherwise, forum-members cannot look into the feed or accounts --
however, a merchant-center product-listing-ads support-specialist
at google may be contacted directly to look into all related details.

View solution in original post

Re: Add Product Back After Removed From Account

Explorer ✭ ☆ ☆
# 2
Explorer ✭ ☆ ☆

Hi @Chrome N

 

A few questions, for clarification.

When you say "never came back", how long has it been since the update?

I assume it's obviously not in the Shopping campaigns. Do you see it in the Merchant Center, or is it missing there as well?

How are you creating and submitting the feed? Are you using any third party backend?

 

Marked as Best Answer.
Solution
Accepted by MosheTLV (Top Contributor)
April 2016

Re: Add Product Back After Removed From Account

[ Edited ]
Top Contributor
# 3
Top Contributor

be certain the id value has never been reused
for any other inventory item -- the id value
must be unique per physical inventory item,
per target-country, and never change.

a best-practice is to use a mix of
both letters and numbers for id; e.g.
abc123us

especially if a spreadsheet is being used.

also, check the feed status report for any potential issues.

also, be certain that only one feed is registered per target-country.

normally, an added item should be seen within the products-tab
of the merchant-center account, a few hours or so after all the
data has been fully processed -- depending on inventory size;

note that test-feed items are never seen under the products-tab.

 

then, the website, images, and item must be crawled and
the item assigned a searchable status and exactly match
a product-group to be seen within the shopping-campaign --
which can sometimes take 24-72 hours for added items.

otherwise, forum-members cannot look into the feed or accounts --
however, a merchant-center product-listing-ads support-specialist
at google may be contacted directly to look into all related details.