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# 1
Visitor ✭ ✭ ✭

Hello, 

 

I am having a very hard time getting my products approved on Merchant in order to use PLAs. We use Shopify and have a feed from Google Shopping Channel hooked up to Merchant. I see the products there, but they are either still pending (this was done over 4 days ago) or they are disapproved. When I go to the diagnostics tab, there are no errors, only one alarm - missing microdata for condition but it's only for one product. Please help! 

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[ Edited ]
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# 2
Top Contributor

for items that still pending/processing --

https://support.google.com/merchants/contact/processing

 

for items that are disapproved --

https://support.google.com/merchants/contact/suspended

 

generally, google has rules and policies for a business,

physical products, physical inventory, supply-chains

the claimed website, images, legal manufacturer's

data such as gtin and brand, and all submitted data.

 

otherwise, this is mainly a peer-to-peer community --

posting, here in public, more specific details such as

screen-captures of exactly what is being seen, a link

to the exact data being submitted, etc., may allow other

forum-members to offer more specific suggestions.