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AdWords issue when syncing with Merchant Center

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hi everyone!

I'm having a problem with the Remarketing tag not syncing properly with merchant feed.

 

Custom parameter "ecomm_prodid" and Merchant Center feed values don't match
Values for "ecomm_prodid" should match item identifiers in your Merchant Center feed.
Some values for the custom parameter "ecomm_pagetype" are missing
The tag is not passing all required values for "ecomm_pagetype"

Although I followed all instructions to make it right, it continues to give me those errors.

 

For example for this product "ecomm_prodid: B09":

 

Remarketing tag in the product page in my website look like this:

var google_tag_params = {
	ecomm_prodid: "B09",
	ecomm_pagetype: "product",
	ecomm_totalvalue: 11.2 
... etc

 

From the feed:

<rss xmlns:g="http://base.google.com/ns/1.0" version="2.0" encoding="utf-8">
<channel>
<item>
<g:id>B09</g:id>
<g:title>VeraSkin Bio - Pure Organic Aloe Vera Gel 98.8%</g:title>

... etc

 

From the Merchant Center it has the green check:

VeraSkin Bio - Pure Organic Aloe Vera Gel 98.8%     B09      £11.20      In stock

 

From AdWords, from Remarketing "tag details":

ECOMM_PRODID   	VIEWS     	IN FEED
B09             3              	no

 

Can someone help me understand what is wrong?

 

Thanks

1 Expert replyverified_user

Re: AdWords issue when syncing with Merchant Center

Community Manager
# 2
Community Manager
Hi Simone,

Do you still need assistance with this?

Cassie