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Ad Preview and Diagnosis tool and Shopping

J P
Visitor ✭ ✭ ✭
# 1
J P
Visitor ✭ ✭ ✭

I know the tool isnt for Shopping but since a few days ago when using the Ad Preview and Diagnosis tool and now clicking Shopping, it is no longer showing the full shopping page. 

 

Clicking shopping in the Ad Preview and Diagnosis tool now no longer goes anywhere?

 

Anyone else finding this.

 

Thanks.

1 Expert replyverified_user

Re: Ad Preview and Diagnosis tool and Shopping

Community Manager
# 2
Community Manager
Hi J,

Could you please provide a screenshot (not including personal info like your customer ID, email, etc.) to show us what you're seeing?

Thanks!
Cassie

Re: Ad Preview and Diagnosis tool and Shopping

J P
Visitor ✭ ✭ ✭
# 3
J P
Visitor ✭ ✭ ✭

Thanks.

 

This is the screenshot, not sure if its going to tell you much but highlighted in yellow what i would normally click and it would give the full shopping page, now it doesn't do anything?

 

Thanks,

 

adp.PNG

Re: Ad Preview and Diagnosis tool and Shopping

Community Manager
# 4
Community Manager
Hi J,

There is no ad preview tool for Shopping campaigns. This was likely a workaround that is unfortunately no longer available. I'd recommend relying on your Merchant Center and AdWords data to make sure your ads are up and running, and capturing impression share.

Cassie