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Account suspended due to policy violation: return and refund policy

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hello,

Please help me.

I did set up all policies on website -http://www.florame.com.au 

but this error still showing.

please help me understand how to figure it.

 

Regards,

Michael

1 Expert replyverified_user
1 ACCEPTED SOLUTION

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Marked as Best Answer.
Solution
Accepted by topic author Michael J
June 2016

Re: Account suspended due to policy violation: return and refund policy

Top Contributor
# 2
Top Contributor

@Michael J;

Your site is very(!) slow to load, it has a popup, asking for personal information  (i.e email....) upon landing on the page, and  the checkout page is not SSL secured.

These are only several violations I found when briefly looking....

 

You need to systematically verify compliance of every section of the policy. Review and verify compliance of each clause;
Work with your programmer to verify compliance of all other sections of the Policy;
The recommended method is to work section by section, and verify compliance. I agree it is not an easy task;


Only then - you can resubmit your site;

Moshe, AdWords Top Contributor , Twitter | Linkedin | Community Profile | Ad-Globe
Did you find any helpful responses or answers to your query? If yes, please mark it as the ‘Best Answer’

View solution in original post

Marked as Best Answer.
Solution
Accepted by topic author Michael J
June 2016

Re: Account suspended due to policy violation: return and refund policy

Top Contributor
# 2
Top Contributor

@Michael J;

Your site is very(!) slow to load, it has a popup, asking for personal information  (i.e email....) upon landing on the page, and  the checkout page is not SSL secured.

These are only several violations I found when briefly looking....

 

You need to systematically verify compliance of every section of the policy. Review and verify compliance of each clause;
Work with your programmer to verify compliance of all other sections of the Policy;
The recommended method is to work section by section, and verify compliance. I agree it is not an easy task;


Only then - you can resubmit your site;

Moshe, AdWords Top Contributor , Twitter | Linkedin | Community Profile | Ad-Globe
Did you find any helpful responses or answers to your query? If yes, please mark it as the ‘Best Answer’