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Account suspended due to policy violation: checkout unsecure

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hello,

 

I have the error message: Account suspended due to policy violation: checkout unsecure.

I have a shopify shop and checked every step of my checkout (https://www.ylumi.de/cart) and every step is secured by SSL. How come it still shows the error message?

 

Thanks for your help,

 

Y

1 Expert replyverified_user
1 ACCEPTED SOLUTION

Accepted Solutions
Marked as Best Answer.
Solution
Accepted by MosheTLV (Top Contributor)
1 month ago

Re: Account suspended due to policy violation: checkout unsecure

Top Contributor
# 2
Top Contributor
I recommend you submit a request to be approved again here: https://support.google.com/merchants/contact/suspended

I have looked at your checkout and I don't see anything non https. When you submit the form, make sure you add that you have checked the checkout and there are no non secure items.

Hope this helps.

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Did you find any helpful responses or answers to your query? If yes, please click on ‘Accept As Solution’

View solution in original post

Marked as Best Answer.
Solution
Accepted by MosheTLV (Top Contributor)
1 month ago

Re: Account suspended due to policy violation: checkout unsecure

Top Contributor
# 2
Top Contributor
I recommend you submit a request to be approved again here: https://support.google.com/merchants/contact/suspended

I have looked at your checkout and I don't see anything non https. When you submit the form, make sure you add that you have checked the checkout and there are no non secure items.

Hope this helps.

Twitter | Linkedin | Community Profile | Shopping Feed Tips From FeedArmy
Did you find any helpful responses or answers to your query? If yes, please click on ‘Accept As Solution’

Re: Account suspended due to policy violation: checkout unsecure

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭
Thank you, I will do so.