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Account suspended due to policy violation: checkout unsecure - http://envilash.com/

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

I am trying to create shopping ads for http://envilash.com/. But I have received an error in merchant center. Error is like 'Account suspended due to policy violation: checkout unsecure'. My question is, is this because of SSL certificate? or is it because the buy now button in the website is just a form fill up to order and not a add to cart or buy now functionality like most e commerce businesses?

Please suggest what can I do about this?

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Re: Account suspended due to policy violation: checkout unsecure - http://envilash.com/

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Accepted by Emmanuel F (Top Contributor)
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Re: Account suspended due to policy violation: checkout unsecure - http://envilash.com/

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# 2
Top Contributor

Re: Account suspended due to policy violation: checkout unsecure - http://envilash.com/

Visitor ✭ ✭ ✭
# 3
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Thank you for the reply. I had read somewhere that for Google Shopping Ads
to be eligible, it is required that the website should have complete check
out process with payment integrated into it. Is it true? because right now
in our website, Order Now button is a lead fill up form from which we call
them back and give further details about the product and lead them to
sales.

Please let me know also regarding the same.

Re: Account suspended due to policy violation: checkout unsecure - http://envilash.com/

Top Contributor
# 4
Top Contributor
Google doesn't specify what they mean by a complete checkout process. They used to say that cash on delivery was OK, but now it is not mentioned. I have managed shopping campaigns where goods are pick-up only - some get disapproved, some don't.

Yours is unusual also because it is just one product - I don't know how that will be treated.

Re: Account suspended due to policy violation: checkout unsecure - http://envilash.com/

Top Contributor
# 5
Top Contributor
A customer needs to be able to complete an order online. This means a customer needs to pay for the product they chose and have a delivery option. Google does not allow non payable goods.
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