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Account suspended due to Misrepresentation of self or product (Untrustworthy promotions)

Visitor ✭ ✭ ✭
# 2
Visitor ✭ ✭ ✭

hi, Emmanuel, could you help me to check my website. www.everlead.net. My merchant account got suspended due to the same reason. 

Thanks. 

2 Expert replyverified_user

Account suspended due to Misrepresentation of self or product (Untrustworthy promotions)

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

hi, Alec, you mentioned you fixed the problem. But did you get your merchants account back. If so, please let me know. My account is also  suspended due to the same reason. 

Thanks.

Account suspended due to Misrepresentation of self or product (Untrustworthy promotions)

Top Contributor
# 3
Top Contributor

You are missing important contact details.

 

On your contact us page, add the following accurate information

 

Email address

Business hours

Physical address

Telephone number

 

You need to add the following pages

privacy policy

delivery policy

returns and refund policy

 

Please note that adding all of this, might not resolve the suspension.

 

Also make sure to have read all Google's policies to ensure you are inline with the requirements.

 

https://support.google.com/merchants/answer/6149970

https://support.google.com/merchants/answer/4752265

https://support.google.com/merchants/answer/6363310

 

Hope this helps.

 

Twitter | Linkedin | Community Profile | Shopping Feed Tips From FeedArmy
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Account suspended due to Misrepresentation of self or product (Untrustworthy promotions)

Top Contributor
# 4
Top Contributor

Untrustworthy promotion means that the business model or the business practices you have adopted / conducted were found unacceptable and your business cannot be promoted on Google.
Since it's a severe violation the chances of being reinstated are rare.

Moshe, AdWords Top Contributor , Twitter | Linkedin | Community Profile | Ad-Globe
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Account suspended due to Misrepresentation of self or product (Untrustworthy promotions)

Visitor ✭ ✭ ✭
# 5
Visitor ✭ ✭ ✭

hi, Robskelton, could you help me to review my site at everlead.net. My account is also suspended by google for the same reason. Thanks. 

Account suspended due to Misrepresentation of self or product (Untrustworthy promotions)

Top Contributor
# 6
Top Contributor

Please avoid, asking the same question multiple times. This does not allow forum members to help you. I have merged your questions to contain within 1 thread.

 

Thank you.

Twitter | Linkedin | Community Profile | Shopping Feed Tips From FeedArmy
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Account suspended due to Misrepresentation of self or product (Untrustworthy promotions)

Visitor ✭ ✭ ✭
# 7
Visitor ✭ ✭ ✭

 hi, My account is suspended.  Hope anyone can help me to review my site at everlead.net. 

 

I have no idea about the suspended reason. I update contact us section of the site with a business addesss. 

 

I will appreciate any suggestion on this. Thanks. 

Bruce

Account suspended due to Misrepresentation of self or product (Untrustworthy promotions)

Visitor ✭ ✭ ✭
# 8
Visitor ✭ ✭ ✭

thanks. I got the rule. 

Account suspended due to Misrepresentation of self or product (Untrustworthy promotions)

Visitor ✭ ✭ ✭
# 9
Visitor ✭ ✭ ✭

Thanks for your kind help.

Account suspended due to Misrepresentation of self or product (Untrustworthy promotions)

Top Contributor
# 10
Top Contributor

If you have done all the suggestions and you are not a drop shipper using the normal Google Shopping program. Then you can request for a re-approval in the link below.

https://support.google.com/merchants/contact/suspended

 

Hope this helps.

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