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Account suspended due to Misrepresentation of self or product (Untrustworthy promotions)

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hi,

My url is 


 
Account suspended due to policy violation: Misrepresentation of self or product (Omission of relevant information)
 
Can you help me  ?
 
Thank you in advance
1 Expert replyverified_user

Account suspended due to Misrepresentation of self or product (Untrustworthy promotions)

Top Contributor
# 2
Top Contributor

Hi,

 

URl provided directs to harvoo.com, why did you type mesunmall.com than have the link direct to harvoo.com?

 

 

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Account suspended due to Misrepresentation of self or product (Untrustworthy promotions)

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

I'm sorry.Yes,it's harvoo.com.

 

Can you please help me to solve this issue.

Account suspended due to Misrepresentation of self or product (Untrustworthy promotions)

Top Contributor
# 4
Top Contributor

Hi, this might not be the reason but is part of the policy violation.

 

There is no contact form https://harvoo.com/pages/contact-us

 

This type of violation ether reflects to the type of product you sell or business model, or by not having enough contact details.

 

For the rest I can't see the reason of violation. I recommend you contact Google directly by phone to ask for further assistance.

 

Hope it helps.

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Account suspended due to Misrepresentation of self or product (Untrustworthy promotions)

Visitor ✭ ✭ ✭
# 5
Visitor ✭ ✭ ✭

Tks,I have fixed.

 

But now there is a new issues about Missing microdata for condition. How can I fix it this time?

Account suspended due to Misrepresentation of self or product (Untrustworthy promotions)

Top Contributor
# 6
Top Contributor

By adding microdata : 

https://support.google.com/merchants/answer/6069143?hl=en

https://support.google.com/merchants/answer/7353427?hl=en

 

Or disable the feature in automatic item updates in the top right corner.

 

Hope it helps.

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