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1 company with 2 websites selling same products.

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# 1
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I have a competitor who uses 2 different websites to advertise the same exact products (actually they use 3 one of them is their eBay store).  They don't even hide that they are the same companies.  They have the same phone numbers and same address.  They sell their items at all different prices so to me this falls under "Gaining an unfair advantage".  If I go to file a complaint there is no place to actually submit this type of issue:  The following is a page that shows both Battery Deals dot us and Shop Wiscomm dot com.  The domains are even registered to the same person.
https://www.google.com/shopping/product/5173886467179932/online?q=NNTN4435B&client=safari&rls=en&biw...

The following page shows them advertising using Battery Deals dot us and their eBay store eBay - wiscomm_radios
https://www.google.com/shopping/product/4529168721729640738?q=rln5707a&client=safari&rls=en&biw=1563...Smiley Surprised

 

How do I combat this?  This is completely unfair that they can use 3 sites all charging different pricing to try to get more space and chances of selling.  I could understand if each site advertised different products than each other but they have several ads for the same products in shopping campaigns.

 

Any suggestions?

1 Expert replyverified_user
1 ACCEPTED SOLUTION

Accepted Solutions
Marked as Best Answer.
Solution
Accepted by MosheTLV (Top Contributor)
July 2016

Re: 1 company with 2 websites selling same products.

[ Edited ]
Top Contributor
# 2
Top Contributor

use the following form:
https://support.google.com/merchants/contact/policy

select other then, in the summary, indicate succinctly that the issue relates
to a merchant abusing the ad-network -- gaining an unfair advantage --
by duplicate inventory being listed from multiple sites.

importantly, google requires the exact google-provided ad-click --
aclk -- link url's, that point to the retailer's landing-page.

other links on google-shopping, or a retailer's landing-page,
or any other similar url, or screen-captures, are not enough,
and will usually result in no action.

see also
https://support.google.com/merchants/answer/6276171

 

 

View solution in original post

Marked as Best Answer.
Solution
Accepted by MosheTLV (Top Contributor)
July 2016

Re: 1 company with 2 websites selling same products.

[ Edited ]
Top Contributor
# 2
Top Contributor

use the following form:
https://support.google.com/merchants/contact/policy

select other then, in the summary, indicate succinctly that the issue relates
to a merchant abusing the ad-network -- gaining an unfair advantage --
by duplicate inventory being listed from multiple sites.

importantly, google requires the exact google-provided ad-click --
aclk -- link url's, that point to the retailer's landing-page.

other links on google-shopping, or a retailer's landing-page,
or any other similar url, or screen-captures, are not enough,
and will usually result in no action.

see also
https://support.google.com/merchants/answer/6276171