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Got an Invitation - Won't Let Me Sign Up

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hello,

 

I finally rec'd my invitation, here is an image.

 

When I click the link I get a screen that asks me for my email and that Google Optimize is "Coming Soon".  There's no way to log in or set up an account.  I signed up with an email that is not a gmail account, but my business email that is set up as a backup email to my main gmail account.  

 

Would be great to get some help. Thank you.

1 Expert replyverified_user

Got an Invitation - Won't Let Me Sign Up

Community Manager
# 2
Community Manager

Hi Chad B, 

 

Send me a PM with the email address that you signed up with and I'll look into it on our end. 

 

Sorry for the false start,

Jason

Got an Invitation - Won't Let Me Sign Up

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

Jason,

 

Thank you so much for responding.

 

Apparently my 35+ years of computing experience has led me to the point where I can't seem to figure out how to send you a PM.

 

Chad

Got an Invitation - Won't Let Me Sign Up

Visitor ✭ ✭ ✭
# 4
Visitor ✭ ✭ ✭

Same problem here - invite sent to non-gmail (business) address but accounts are all on the gmail address.  How do I send you a PM?

Got an Invitation - Won't Let Me Sign Up

Community Manager
# 5
Community Manager

Hi @Liz F and @Chad B,

 

Sorry about the trouble logging in. Approved accounts were supposed to be checked for a Google account, but it sounds like this didn't happen in your cases. 

 

Out of curiosity, have you tried logging into https://myaccount.google.com/ with the email that you signed up with? If you don't have the password, please try to recover it. 

 

At the same time, please sign up (again) at g.co/optimize with your preferred Google account. 

 

Thank you,

Jason