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Everything you need to know about setting up Optimize including creating your account and container, linking to Google Analytics and how to tag your site.
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GA events from GTM not working when Optimize is triggered

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hi,

 

we implemented GTM on our sites and it seems like GA PageView is working fine, but when Optimize is "on" (trigger on all pageviews) all click events (made with GTM) are lost between GTM and GA (GTM preview shows that event is created but it doesn't show in GA). If we delete trigger for Optimize, all events are sent to GA as they should be.

 

Any tips?

 

Thank you in advance!

GA events from GTM not working when Optimize is triggered

Visitor ✭ ✭ ✭
# 2
Visitor ✭ ✭ ✭

Hi Matic,

not sure if my problem is the same

https://www.en.advertisercommunity.com/t5/Google-Optimize-Implement/Events-Conversions-not-being-rec...

 

Did you find a way to trigger event consistently?

 

Pete

GA events from GTM not working when Optimize is triggered

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

Hi, Pete,

yes, it's a similar (in its core - the same) issue.

We weren't using A/B for real so we removed Optimize - unfortunately we haven't found a solution (yet). Given some guides, events should be triggered using GA events snippet directly on the site (instead of GTM function). 

Matic

GA events from GTM not working when Optimize is triggered

Visitor ✭ ✭ ✭
# 4
Visitor ✭ ✭ ✭

ok thanks, let me know here if you find a way... and likewise I will

Pete