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A/B Test not showing live

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hi, 

 

I have created an A/B experiment. I have added the code snippet within the head tag and created a test on our homepage however this test - 12 hours later - is still now showing. 

 

I have the original version showing to 2% of traffic and then variant 1 and 2 both showing the 98% of traffic.

 

Looking at the reporting as well, there is no data which means the test cannot be running. 

 

Just to confirm that i clicked on "start experiment".

 

Any help would be much appreciated!

 

Thanks, 
Chloe

1 Expert replyverified_user

A/B Test not showing live

Google Employee
# 2
Google Employee

Hi, could you provide your container ID?

A/B Test not showing live

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

I experience the same issue. My container ID is GTM-MX4FJPP. May I ask you to have a look what's going on, please?

A/B Test not showing live

Google Employee
# 4
Google Employee

Hi Enrico

 

I am not sure if you have already figured out what was wrong, but I just had a look and everything looks OK. I visited your page and I think I got one of your variants.

Have you fixed things already, or is there some other problem that I couldn't spot?

A/B Test not showing live

Visitor ✭ ✭ ✭
# 5
Visitor ✭ ✭ ✭

Hi, 

 

You are right, it works now. Did not change anything. Thanks for letting me know. 

 

Best regards,

enrico