Welcome to the Official Google My Business Community

Whether you're new to Google My Business or an expert, your voice matters. Join our community to connect with business owners and product experts. We're here to help!
My Business
5.9K members online now
5.9K members online now
Welcome to the Official Google My Business Community
Whether you're new to Google My Business or an expert, your voice matters. Join our community to connect with business owners and product experts. We're here to help!

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Articles

Find optimization tips and how-to guides written by the Google team and other experts

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News & Updates

Announcements from the Community Team!

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Go-To Guides

Subscribe to this board to stay in the know when we post new 'Go-To Guides'

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Basics for Business Owners

Follow threads that discuss the latest tips on how to get your business online… for free!

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Google My Business API

For developers who are using the Google My Business API to manage locations

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Verification

Learn how to get your business information verified

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Ownership Conflicts

Has someone else verified your business? Learn how to recover ownership

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Spam & Policy

Noticing spammy businesses in the area or wondering about our policies? Ask your questions here.

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Enhance Your Presence

Take your business to the next level.

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Businesses with 10+ Locations

Agencies and businesses with many locations: start here.

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16 hours ago
We have numerous 1 star reviews at our BluePearl Downtown NY location that are considered off-topic based on Google's policies. We have flagged them to be removed, however, it seems to be taking a while to get them reviewed. How can we get this escalated?  They are considered off-topic due to writing personal rants about someone else's experience and not their own. https://www.google.com/maps/place/BluePearl+Veterinary+Partners/@40...
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verified_user
4 weeks ago
Dear all,  Hope somebody could help us with the problem we are facing. At present, in Maps and Google Search it is showing an old and eliminated My Business account. The account that is showing do not exist because it was removed, following the steps that Google team members explained. However, it is still showing and appearing in Maps and Google search and the correct Business account do not appear even thought has more reviews an...
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6 minutes ago
Hi, We're experiencing problems with bulk-verified accounts showing listings that need to be verified individually. Our account is already bulk verified, however, recently there're listings in the account that shows the status "Verify for access" or "Pending Review", and require us to verify them individually by postcard. We are wondering why do we bulk verify an account while the listings can go back to this status again?&nbs...
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19 minutes ago
Hi everybody,1 week ago I opened  a new GMB listing and verified it. It is still pending to be published.I don't see it on "All Your Brands" section and don't see an option to create a Google + page linked to this listing.Tried to follow the instruction here but it only sends me to open the NEW Google + page (not to link).Please, advise what should I do to manage it as a Google + brand account.Thanks 
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verified_user
3 weeks ago
I build several websites and help with my clients getting setup with social media. Recently I just started experiencing an issue with google my business accounts. I have created the google account in the my business seciton, once the client gives the pin to verify, I do so. The company usually then shows up in the brand accounts once verified. This is no longer happening. I can see the businesses in my business page, and on maps etc, but not in b...
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