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For developers who are using the Google My Business API to manage locations
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How can I get a direct link to a location review?

[ Edited ]
Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hi.  I am loading reviews through the v3 api using a call like this:

 

$biz = new Google_Service_Mybusiness($client);

$location_name = "accounts/XXXXXX/locations/YYYYYY";

$reviews = $biz->accounts_locations_reviews->listAccountsLocationsReviews($location_name)->getReviews();

 

I get back an array of Review objects, like the docs say, but when I try to link back to a review I can't because the URL is not provided in the response.

 

So far, the best I've been able to do so far is link to the "Reviews" tab for the plus page: like so: 

 

https://business.google.com/b/ZZZZZZZ/reviews/

 

Where ZZZZZZZ is the PlusPageId of the location (if available).

 

I'd really like to be able to link back the review itself so that my customer can type a reply.  But that link uses an integer ID that I don't seem to have access to:

 

 

https://business.google.com/b/ZZZZZZZ/reviews/r/YYYYYYY

 

Where YYYYYYY would seem to be the ReviewId.

  

But, the ReviewId I get back in the response to getReviews() is an encrypted string. I need the integer ID.

 

Does anyone know how I can either (a) get the permalink to a specific review, or (b) get the ReviewId as the integer ID instead of an encrypted string?

 

Thanks in advance,

 

DW

 

 

 

2 Expert replyverified_user

Re: How can I get a direct link to a location review?

Google Employee
# 2
Google Employee

Hi @David W,

 

The reviewId of the Review object is the encrypted unique identifier for a specific review. You cannot derive a URL to read and reply to a specific review in the Google My Business UI from the reviewId. I suggest you create you custom UI and send a POST request to create or update a reply to the specified review with its reviewId. Please note that the operation to reply to a location review is only valid if the specified location is verified.

 

Thanks,

Terry

How can I get a direct link to a location review?

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

Is this still like this?

Isn't it possible to get the link that google my business uses to reply?

 

Those links are like this:

https://business.google.com/b/<number>/reviews/l/<number>/r/<string>

 

Thank you!.

How can I get a direct link to a location review?

Visitor ✭ ✭ ✭
# 4
Visitor ✭ ✭ ✭

Hi Terry,

 

The functionality to "share" a review exists which creates a clickable link so is it possible to generate a sharable link through the API? 

How can I get a direct link to a location review?

Google Employee
# 5
Google Employee

Hi @David,

 

Ability to link to a specific review is not available at this point of time. Please stay tuned to our Geo Developers blog for the latest updates.

 

Best Regards,

The Google My Business team