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Google My Business API unavailable in the Google Developers Console

[ Edited ]
Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

As others did before us, we received an email stating that our request for the API has been approved, but the API won't show up in the developer console. We might have made the same mistake as others and failed to enter the administrator email correctly. Is there any way to resolve this issue?

 

Thank you

1 Expert replyverified_user

Re: Google My Business API unavailable in the Google Developers Console

Google Employee
# 2
Google Employee

Hi @pixelcreation GmbH H,

 

The common cause for not being able to find the Google My Business API in Google Developers Console is your Google Account may not have been submitted in the access request form as an email address that will administer the Project ID.

 

We’ll reach out to you privately on a separate thread for more details.

 

Thanks,

The Google My Business API team

Google My Business API unavailable in the Google Developers Console

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

Hi Shalini,

 

thank you for your reply. It is just as you say. We should have placed our company's google accoount as an email adress, but mistakenly used an employees email adress, which is not even a google account. So how can we change it? Setting up another whitelisting project is not possible, I learned. 

The private thread you talked about - where can I find it? Has it been emailed somewhere? If so to which account? 

Thank you for your help!

Marked as Best Answer.
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Accepted by topic author pixelcreation GmbH H
March

Re: Google My Business API unavailable in the Google Developers Console

Google Employee
# 4
Google Employee

Hi @pixelcreation GmbH H,

 

We sent an email to your email address on this board regarding your issue and haven’t gotten a response so far. Please just reply to that email I sent and answer all questions accurately. Please also check your spam folder in case our emails were inadvertently filtered as spam.

 

Thanks,

The Google My Business API team

Google My Business API unavailable in the Google Developers Console

Visitor ✭ ✭ ✭
# 5
Visitor ✭ ✭ ✭

Hi, 

I have the similar issue. I can't access the Google My Business API in the developer console. what kind of steps should I take to resolve the issue.

 

Thank you for your help!

Re: Google My Business API unavailable in the Google Developers Console

Google Employee
# 6
Google Employee

Hi @Aschalew G,

 

We’ll reach out to you privately on a separate thread for more details.

 

Thanks,

The Google My Business API team